Troubleshooting
In the case of Link Server Install/Start/Stop errors, review the logs files from
the following folders:
- The
logs contain information about the issues and steps you will need to resolve these issues.install.log/start.log/stop.log
-
Additional folders with log files to review in the case of Link application errors:
- Tomcat Application server
files:
c:\HCL\Link_<version umber>\restapi\tomcat\server\logs c:\HCL\Link_<version umber>\logs
- WEB NodeJS Application server
files:
c:\HCL\Link_<version umber>\logs\hcllinkwebui\ *.log
- Redis server
files:
c:\HCL\Link_<version umber>\logs\redis.log
- Flow and map runtime execution log
files:
c:\HCL\Link_<version umber>\logs\*flow*.log
- Tomcat Application server
files: