Troubleshooting: Create a cluster option | HCL Digital Experience

Creating a cluster is part of setting up a clustered environment. If you encounter a failure during the configuration process, determine whether you can run the step again, skip the step, or if you must clean up the step. For some failed steps, learn how to correct the issue and recover from the failure.

Each potential step in the configuration is included. Because the steps vary depending on your selections, the steps are not numbered. Find the step that failed to learn more about correcting and recovering from the failure. If you need to change a value that you entered in the wizard, then you must run the configuration again.

Tip: If you must go through the wizard again, download the wizard selections that you made to save time. Then, cancel the configuration. Start the process over and upload your saved selections. Correct or enter values for the parameters that caused the failure.

Manual Step: Verify that the portal node and deployment manager system clocks are within 5 minutes of each other

Manual step errors occur outside the context of the wizard.

About this task:

Table 1. Appropriate actions for Manual Step: Verify that the portal node and deployment manager system clocks are within 5 minutes of each otherIf you must run a configuration again, the table helps you determine what actions are appropriate.
Actions	Notes
Run the step again	Not applicable
Skip the step	If you successfully completed the step before, then skip this step.
Clean up step	None required

Federate the node

When you federate the node, it becomes a managed node in the deployment manager cell.

About this task:

If this step fails see the addNode.log to determine why the step failed. In most cases, you can correct the error condition and run the step again. You do not have to cancel or reset the configuration steps.

The log is in the /wp_profile/logs directory.

Table 2. Appropriate actions for step: Federate the nodeIf you must run a configuration again, the table helps you determine what actions are appropriate.
Actions	Notes
Run the step again	If the step did not complete successfully during the previous configuration, run it again.
Skip the step	If you successfully completed the step before, then skip this step.
Clean up step	Based on where the step failed during the addNode task, you might need to remove the node and run the step again. Run the removeNode command from the wp_profile/bin directory. Example: `wp_profile/bin/removeNode.sh`

Configure the dynamic cluster node

Applies to dynamic clusters only.

About this task:

Table 3. Appropriate actions for step: Configure the dynamic cluster nodeIf you must run a configuration again, the table helps you determine what actions are appropriate.
Actions	Notes
Run the step again	You can run this step repeatedly without causing harm.
Skip the step	If you successfully completed the step before, then skip this step.
Clean up step	None required

Prepare the node for clustering

If this step fails, click View Results to see the applicable section of the ConfigTrace.log.

About this task:

Table 4. Appropriate actions for step: Prepare the node for clusteringIf you must run a configuration again, the table helps you determine what actions are appropriate.
Actions	Notes
Run the step again	You can run this step repeatedly without causing harm.
Skip the step	If you successfully completed the step before, then skip this step.
Clean up step	None required

Complete the cluster setup

About this task:

Table 5. Appropriate actions for step: Complete the cluster setupIf you must run a configuration again, the table helps you determine what actions are appropriate.
Actions	Notes
Run the step again	You can run this step repeatedly without causing harm.
Skip the step	If you successfully completed the step before, then skip this step.
Clean up step	None required