Welcome
Troubleshooting
This guide describes how to analyze and resolve some of the common problems that you might encounter while you work with HCL DevOps Test Hub (Test Hub).
Failed to install DevOps Test Runtime on Windows 11 25H2
When you attempt to install DevOps Test Runtime on Windows 11 version 25H2, the standard installation might fail with an error message.

Release Notes
This document includes information about the new features introduced, features deprecated or removed, defects fixed, and known issues identified in this version of HCL DevOps Test Hub (Test Hub). You can also find the installation and upgrade instructions along with the contact information of HCL Customer Support.
System Requirements
This document includes information about hardware and software requirements for HCL DevOps Test Hub (Test Hub).
Getting Started Guide
This guide provides an introduction to HCL DevOps Test Hub (Test Hub) covering key features, task flows, and setup instructions. You can get started with installation, integration, user access management, and core functionalities like test data creation, test asset management, and reporting. This guide is intended for new users.
Tutorials
Learn how to perform frequently used tasks, including creating and managing Web UI tests and viewing test results through functional reports.
Administrator Guide
This guide describes how to install the HCL DevOps Test Hub (Test Hub) software.
Test Author Guide
This guide describes how to create and edit test assets in HCL DevOps Test Hub (Test Hub), and then publish test assets to the remote Git repository that you have configured in your project. This guide is intended for testers and test managers.
Test Execution Specialist Guide
This guide describes tasks that you must complete before you can configure and run tests in HCL DevOps Test Hub (Test Hub). You can find information about configuring runs for the different test types that are supported. You can also find information about other tasks that you can perform on the Resource Monitoring Service, Virtualization, and Integrations with third-party applications. This guide is intended for testers or test execution specialists.
Test Manager Guide
This guide describes how to manage and track your overall test effort. This guide is intended for test managers.
Troubleshooting
This guide describes how to analyze and resolve some of the common problems that you might encounter while you work with HCL DevOps Test Hub (Test Hub).
- Troubleshooting issues
  You can find information about the issues or problems that you might encounter while working with HCL DevOps Test Hub (Test Hub). Details about issues, their causes and the resolutions that you can apply to fix the issues are described.
- Failed to install DevOps Test Runtime on Windows 11 25H2
  When you attempt to install DevOps Test Runtime on Windows 11 version 25H2, the standard installation might fail with an error message.
- Failed to load the extension in Google Chrome while recording
  When you select the Chrome browser to record a Web UI test in HCL DevOps Test Hub (Test Hub), you might get the Failed to load extension message.
All Guides (PDF)
You can find the link to view or download the content of the release notes, system requirements, and persona guides of HCL DevOps Test Hub (Test Hub) as a PDF file.
Security Considerations
This document describes the actions that you can take to ensure that your installation is secure, customize your security settings, and set up user access controls in HCL DevOps Test Hub (Test Hub).
Notices
This document provides information about copyright, trademarks, terms and conditions for the product documentation.

Failed to install DevOps Test Runtime on Windows 11 25H2

When you attempt to install DevOps Test Runtime on Windows 11 version 25H2, the standard installation might fail with an error message.

The installer might display the following error message:

There is a problem with this Windows Installer package. A program required for this install to complete could not be run. Contact your support personnel or package vendor.

Resolution

To work around this issue, you must install the devops-test-runtime.msi file by using a command prompt as an administrator.

Note:

You must ensure that the file name of the MSI package does not contain any spaces. For example, if you download the file multiple times, your browser might save it as devops-test-runtime (1).msi. Running the installation commands with spaces in the file name causes the command to fail and triggers an error dialog. To avoid this issue, you must rename the downloaded file to remove any spaces before you run the commands.

Perform the following steps:

Open a command prompt as an administrator.
Navigate to the directory where the .msi file is available.
Enter the following command in the command prompt:
```
msiexec /i MSI_PATH
```
The installation window with the progress bar is displayed.
Click Proceed to accept the download of the proprietary certificate if prompted.
You have installed DevOps Test Runtime by using the command-line interface.