Welcome
Troubleshooting
This guide describes how to analyze and resolve some of the common problems that you might encounter while you work with HCL DevOps Test Hub (Test Hub).
Failed to load the extension in Google Chrome while recording
When you select the Chrome browser to record a Web UI test in HCL DevOps Test Hub (Test Hub), you might get the Failed to load extension message.

Release Notes
This document includes information about the new features introduced, features deprecated or removed, defects fixed, and known issues identified in this version of HCL DevOps Test Hub (Test Hub). You can also find the installation and upgrade instructions along with the contact information of HCL Customer Support.
System Requirements
This document includes information about hardware and software requirements for HCL DevOps Test Hub (Test Hub).
Getting Started Guide
This guide provides an introduction to HCL DevOps Test Hub (Test Hub) covering key features, task flows, and setup instructions. You can get started with installation, integration, user access management, and core functionalities like test data creation, test asset management, and reporting. This guide is intended for new users.
Tutorials
Learn how to perform frequently used tasks, including creating and managing Web UI tests and viewing test results through functional reports.
Administrator Guide
This guide describes how to install the HCL DevOps Test Hub (Test Hub) software.
Test Author Guide
This guide describes how to create and edit test assets in HCL DevOps Test Hub (Test Hub), and then publish test assets to the remote Git repository that you have configured in your project. This guide is intended for testers and test managers.
Test Execution Specialist Guide
This guide describes tasks that you must complete before you can configure and run tests in HCL DevOps Test Hub (Test Hub). You can find information about configuring runs for the different test types that are supported. You can also find information about other tasks that you can perform on the Resource Monitoring Service, Virtualization, and Integrations with third-party applications. This guide is intended for testers or test execution specialists.
Test Manager Guide
This guide describes how to manage and track your overall test effort. This guide is intended for test managers.
Troubleshooting
This guide describes how to analyze and resolve some of the common problems that you might encounter while you work with HCL DevOps Test Hub (Test Hub).
- Troubleshooting issues
  You can find information about the issues or problems that you might encounter while working with HCL DevOps Test Hub (Test Hub). Details about issues, their causes and the resolutions that you can apply to fix the issues are described.
- Failed to install DevOps Test Runtime on Windows 11 25H2
  When you attempt to install DevOps Test Runtime on Windows 11 version 25H2, the standard installation might fail with an error message.
- Failed to load the extension in Google Chrome while recording
  When you select the Chrome browser to record a Web UI test in HCL DevOps Test Hub (Test Hub), you might get the Failed to load extension message.
All Guides (PDF)
You can find the link to view or download the content of the release notes, system requirements, and persona guides of HCL DevOps Test Hub (Test Hub) as a PDF file.
Security Considerations
This document describes the actions that you can take to ensure that your installation is secure, customize your security settings, and set up user access controls in HCL DevOps Test Hub (Test Hub).
Notices
This document provides information about copyright, trademarks, terms and conditions for the product documentation.

Failed to load the extension in Google Chrome while recording

When you select the Chrome browser to record a Web UI test in HCL DevOps Test Hub (Test Hub), you might get the Failed to load extension message.

Resolution

You must install the DevOps Test browser extension for Chrome that is available on the Chrome Web Store at DevOps Test Chrome extension.

You have an option to install the extension in the default profile of Chrome or use one of the other profiles available. If you use a different profile, then you must add an environment variable in your system with the following values:

Variable name: DEVOPS_TEST_CHROME_PROFILE_NAME
Variable value: <profile_name>

Perform the following steps:

Open Google Chrome.
Switch to the Chrome profile for which you want to add the extension by clicking the profile on the toolbar. On a Mac system, you must run the following command to create a new temporary profile by cloning the existing profile:
- mkdir -p "$HOME/Library/Application Support/devops-test-runtime/chrome-temp-profile" && cp -R "$HOME/Library/Application Support/Google/Chrome/Default" "$HOME/Library/Application Support/devops-test-runtime/chrome-temp-profile/"
And then open Chrome with the cloned profile.
Go to the Chrome Web Store.
The extensions page is displayed.
Click Add to Chrome.
The Add "DevOps Test"? dialog is displayed.
Click Add extension.
A confirmation message is displayed.
Close all the Chrome browsers.
Additionally, you can check and terminate any active browser processes in the background.
Open Test Hub in the Edge or Firefox browser.
Record a test by choosing the Chrome browser from the Browser drop-down list.