DevOps Plan email

This topic provides a description of the supported DevOps Plan email features.

The DevOps Plan application supports the following email features:

  • Automatic email notification. Email messages can be sent to users or user groups when a record meets criteria that you define. For example, a message can be sent to the testing team whenever a defect is fixed. See Enabling automatic e-mail notification.
  • Round-trip email. You can combine email notification with email submission to update records. For example, after receiving email notification that a new record was submitted, a user can respond with an email message that appends notes to the record in the database. See Using round-trip e-mail.
  • Email notification action hook. You can add hook code that creates and sends an email message when a user completes an action. See Using an action hook to send e-mail.
  • Submitting and modifying defects by email. Users can submit and modify records by email without having to log in to the DevOps Planapplication.
Attention: For enhanced email support, use the EmailPlus 2.1 package and higher. For more information, see EmailPlus package.