Troubleshooting: The RVUlogger utility not working
The RVUlogger utility in HCL Commerce version 9.1.10 fails with an error.
Problem
The RVUlogger utility in HCL Commerce version 9.1.10
fails with an error similar to the
following:
23:20:22 [INFO] Start rvulogger ..23:20:22 spawn /opt/WebSphere/AppServer/java/8.0/bin/java -classpath ../lib/db2jcc4.jar:../../lib/ojdbc8.jar:../lib/license_metric_logger_2.1.1.201507131115.jar:../lib/rvulogger.jar com.ibm.commerce.itlm.ordermetrics.OrderMetricsITLMLogger /rvulogger/ILMT_DIR23:20:23 Read configuration from /rvulogger/ILMT_DIR/config.properties23:20:23 Software Identity tag of WebSphere Commerce Version 9 is not found, abort.
The file ibm.com IBM WebSphere Commerce*-9.0*swidtag* in the /opt/WebSphere/CommerceServer90/properties/version folder cannot be viewed by the RVUlogger utility in the TS-Utils container because it has been changed to the HCL Commerce Version 9.1 hcltechsw.com. _HCL Commerce Enterprise Version 9.1's -9.1.10.0-SNAPSHOT.swidtag format.
Solution
Specify the new location of the missing file using the undocumented configuration
parameter
SITagFile.
SITagFile=/opt/WebSphere/CommerceServer90/properties/version/hcltechsw.com_HCL_Commerce_Enterprise-9.1.11.0.swidtag
Once the file is specified, the utility completes as expected.