Reference logs for troubleshooting RHSM enhancements
Download plug-in log and configuration files
Enhanced logging with clearer error reporting and error handling to improve troubleshooting.
- RHSMPlugin.log
- Lists the results of the downloads related to the execution of the RHSM download plug-in. The amount of information depends on the logging level.
- RHSMDownloadCacher.log
- Displays the results of the entitlement certificate access check to Red Hat repositories that
BigFix supports.
- On Windows systems: %PROGRAM FILES%\BigFix Enterprise\BES Server\DownloadPlugins\RHSMProtocol
- On Linux systems: /var/opt/BESServer/DownloadPlugins/RHSMProtocol
Note: Due to a no hash download limitation, some errors which are not relevant to your deployment might display in the log.You can set logging levels for RHSMDownloadCacher.log. For more information, see Using the RHSM download cacher.
- plugin.ini
- The RHSM configuration log can be found in the following location: <BES Server
install location>\DownloadPlugins\RHSMProtocol\plugin.ini.
- On Windows systems, the file is in the BigFix server installation directory. For example, %PROGRAM FILES%\BigFix Enterprise\BES Server\DownloadPlugins\ RHSMProtocol.
- On Linux systems, the file is in the root directory tree occupied by the download plug-in. For example, /var/opt/BESServer/DownloadPlugins/RHSMProtocol.
Client log file
The following log file can be found in the client folder in the directory /var/opt/BESClient/EDRDeployData.
- EDR_DeploymentResults.txt
- Lists the results of the EDR deployment and the Yum output.