Home
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Remote Control Installation Guide
By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
Configure Microsoft Entra ID
Configuring connection credentials

Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
- Release notes
  A summary of changed or new features and enhancements included in BigFix Remote Control.
- Remote Control Installation Guide
  By using Remote Control you can remotely support and control thousands of PCs and servers, on an enterprise scale, from a central location or directly, in peer to peer mode.
  - Audience
  - Versions
  - Terms used in this guide
  - Overview of the Remote Control system
  - Get started
    Now that you understand the terms and components available in Remote Control, you can identify which components you need to install:
  - Install the Remote Control components
    The Remote Control components can be installed in two ways. If you have access to the BigFix® console, use a deployment fixlet to install the components.
  - Utility for extracting the component installation files
    Remote Control provides a utility that you can use to extract the installation files that are required for each component.
  - Enable secure target registration
    To prevent unauthorized targets from registering with the Remote Control server, you can enable the secure registration feature and use tokens to authenticate the target.
  - Install the driver for smart card authentication
    The BigFix® Remote Control Target provides an installation option to install a virtual smart card reader driver. You can also install the driver by running a fixlet in the BigFix console.
  - Manage the component services
    After you install the Remote Control components, if you change their configuration, you can stop, start, or restart the component services.
  - Enabling email
  - Configure LDAP
  - Configure Microsoft Entra ID
    - Setting up Microsoft Entra ID synchronization
      To enable Microsoft Entra ID authentication with SAML 2.0 Single sign-on (SSO), synchronization must be enabled. Edit values in the common.properties file and the identity_providers.properties file to enable synchronization.
    - Verifying connection information
    - Configuring connection credentials
    - Setting user authentication properties
    - Importing Groups
    - Testing the Connection
    - Verifying that the groups are imported
    - Migrating from LDAP to Microsoft Entra ID
    - Sample Microsoft Entra ID Configuration File
  - Configure TLSv1.3
  - Federal information processing standard (FIPS) compliance in Remote Control
    The US Federal information processing standard 140-2 (FIPS 140-2) is a cryptographic function validation program that defines security standards for cryptographic modules that are used in IT software.
  - NIST SP800-131A compliance in Remote Control
    Remote Control version 10.0.0 components can be configured for NIST SP800-131A compliance.
  - Verifying the server installation
  - Recover from installation errors
  - Uninstall the components
  - Upgrade from previous versions
  - Maintaining the target installation
  - Properties that can be set in the target configuration
    You can configure target properties either during or after installation. The operating system on the target system determines which properties can be configured. The target properties determine the actions that can be carried out during a peer-to-peer session. If you set a server URL and set the Managed property to Yes, the actions are determined by the policies that are set on the Remote Control server.
- Remote Control Administrators Guide
  This guide is for users who want to administer Remote Control.
- Remote Control Console User Guide
- BigFix Remote Control Controller Users Guide
- Remote Control Target Users Guide
- Remote Control On-demand Target Guide
  Use Remote Control to start remote control sessions over the internet with targets that do not have the target software installed.
- Remote Control V10 Readme

Configuring connection credentials

About this task

Use the following properties to set valid credentials for connecting to Microsoft Entra ID.

Procedure

Edit the identity_providers.properties file.
Configure the following properties.
entraID.clientID

The Client ID used to establish a connection to Microsoft Entra ID.

entraID.tenantID

The Tenant ID used to establish a connection to Microsoft Entra ID.

entraID.secret

The secret that is used to establish a read-only connection to Microsoft Entra ID. This secret can be entered here in plain text or it can be encrypted. Use the Microsoft Entra ID Configuration Utility to encrypt your secret. For more information, see Configure Microsoft Entra ID properties by using the configuration utility.

entraID.secretEncrypted

True

The Microsoft Entra ID secret is encrypted.

False

The Microsoft Entra ID secret is not encrypted and is entered as plain text.

entraID.authorityHost
Specifies the Azure Authority Host to use. Its value is one of the following strings:
- https://login.microsoftonline.com for Public Cloud
- https://login.microsoftonline.us for US Government

To add feedback about this topic, select the following checkbox:

By clicking this box, you acknowledge that you are NOT a U.S. Federal Government employee or agency, nor are you submitting information with respect to or on behalf of one. HCL provides software and services to U.S. Federal Government customers through its partners Four, Inc. Contact this team at https://hcltechsw.com/resources/us-government-contact. Do not include any personal data in this Comment box. Note: To report a problem or question about the product software, do not use this form. Instead, go to the HCL Software Support site. Personal data should not be shared in this comment box. See our Privacy Statement to understand how personal data is used.