Recording a remote control session

You can use the recording function to record session activity during a remote control session. This can be useful for auditing and education purposes.

Two types of recording can be made.

Automatic recording

is determined by the value of the Force session recording server policy which is set by an administrator. If Force session recording is enabled for the current session, all session activity is recorded while the session is in progress and then saved to the server when the session ends. The session recording can be played back from the Session details screen. For details of playing back a session recording, see Viewing session details. Server policies are used to determine whether the session is recorded by the controller or the target, and also the location that the recording is saved to. For more details of server policies, see the BigFix® Remote Control Administrator's Guide.

Local recording

is determined by the value of the Allow local recording server policy which is set by an administrator. If this policy is enabled for the current session, you can record and save the session activity to your system. For more details of server policies, see the BigFix® Remote Control Administrator's Guide