Welcome
Application Control
BigFix Application Control provides a robust framework for managing application usage within an organization. It allows administrators to define policies that dictate which applications can be run on endpoints, thereby enhancing security and compliance.
User Guide
This guide is for desktop users or end users who will use BigFix® Application Control.
Overview
The BigFix Application Control solution is a native, policy-driven enforcement system designed for comprehensive endpoint management. It provides IT administrators with the capability to enforce application usage policies with real-time visibility and integrated exception control. For the endpoint user, the system acts as a protective layer, instantly blocking unauthorized or non-compliant applications while offering a clear, automated process for submitting exception requests when legitimate access is required.
Audience
This guide is intended for desktop users or end-users (non-admins) who utilize an endpoint with the Application Control solution installed. It outlines how to effectively use the features of the application, including notifications for blocklisted applications, exception request processes, and managing allowlisted and blocklisted applications in a self-service environment.

BigFix Documentation Homepage
BigFix 11 Lifecycle Documentation
Welcome to the BigFix Lifecycle documentation, where you can find information about how to install, maintain, and use BigFix Lifecycle.
BigFix Platform
BigFix Query
Lifecycle overview
BigFix Lifecycle is single-agent, single-console technology that provides near real-time visibility into the state of endpoints.
Lifecycle guides in PDF format
Following is a list of links to the BigFix Lifecycle guides in PDF format:
Software Distribution
Use the BigFix Software Distribution applications to deploy software to endpoints across your network from a single location. Maintain control and visibility into software delivery and installation. Device owners can use the Self Service Application to manage software and other BigFix actions that are deployed to them as offers.
OS Deployment
BigFix OS Deployment, which is part of the BigFix Lifecycle Management suite, provides a consolidated, comprehensive solution to quickly deploy new workstations and servers throughout a network from a single, centralized location. This solution saves time and money, enforces a standardized and approved image, and reduces risks associated with non-compliant or insecure configurations.
Remote Control
BigFix Remote Control application helps to communicate between different components, clients, and endpoints within BigFix environment.
Power Management
Use Power Management to control, monitor, and manage conservation policies in your deployment.
Application Control
BigFix Application Control provides a robust framework for managing application usage within an organization. It allows administrators to define policies that dictate which applications can be run on endpoints, thereby enhancing security and compliance.
- Release Notes
  A summary of new or changed features and enhancements included in BigFix Application Control.
- Administrator Guide
  This guide is for users who want to administer BigFix® Application Control.
- User Guide
  This guide is for desktop users or end users who will use BigFix® Application Control.
  - Overview
    The BigFix Application Control solution is a native, policy-driven enforcement system designed for comprehensive endpoint management. It provides IT administrators with the capability to enforce application usage policies with real-time visibility and integrated exception control. For the endpoint user, the system acts as a protective layer, instantly blocking unauthorized or non-compliant applications while offering a clear, automated process for submitting exception requests when legitimate access is required.
    - Audience
      This guide is intended for desktop users or end-users (non-admins) who utilize an endpoint with the Application Control solution installed. It outlines how to effectively use the features of the application, including notifications for blocklisted applications, exception request processes, and managing allowlisted and blocklisted applications in a self-service environment.
  - Getting Notified when using Blocklisted Applications
    This topic explains how users are notified when attempting to run blocklisted applications on a managed device with BigFix Application Control. If users attempt to open blocked applications then they will see a notification indicating that the application is blocked, and they can choose to either close the notification and contact their admin, or request an application exception.
  - Raising an Application Exception Request
    This task outlines the process for raising an application exception request for blocklisted applications, which requires approval from the organization's exception manager. Users must specify the valid start and end dates for the request.
  - Viewing Self-raised Exception Tickets In ServiceNow™'s Service Portal
    This topic provides information for viewing the various tickets raised by an end-user.
  - Support
    For more information about this product, see the following resources:
- Exception Manager Guide
  Designed for Exception Managers, this guide details the effective use of the ServiceNow™ tool. It highlights important features, functionalities, and best practices for managing exceptions efficiently.
- Application Control V1 Readme
Server Automation
Server Automation provides powerful automation. You can use it to sequence automation actions in steps across multiple endpoints.
Profile Management
Profile Management is a WebUI-based feature of BigFix Lifecycle. It provides Security Administrators the capability to define and deploy security policies to Windows 10 and macOS devices.
BigFix Remediate
BigFix MCM

Audience

This guide is intended for desktop users or end-users (non-admins) who utilize an endpoint with the Application Control solution installed. It outlines how to effectively use the features of the application, including notifications for blocklisted applications, exception request processes, and managing allowlisted and blocklisted applications in a self-service environment.

This guide is for desktop users or end-users (non-admin users) who want to use an endpoint which has BigFix® Application Control installed on it.

It provides details on how-to use the features of Application Control by a desktop or end user when using a managed endpoint in a BigFix® environment. For example: when are the end users notified by the solution when they try to use any blocklisted application, how to raise an exception request for a blocklisted application.

Let us explore the user guide in detail.