Welcome
Managing the infrastructure
After you complete the initial configuration of BigFix Inventory, learn how to manage components of its infrastructure: VM managers, server, database, and data sources.
Removing inactive computers
When you decommission a computer in your infrastructure, it continues to report to BigFix Inventory. The data is still collected from this computer, and displayed on the metric reports. To ensure that all infrastructure changes are reflected in BigFix Inventory, you should remove each decommissioned computer from BigFix. If you cannot remove this computer from BigFix for a valid reason, you can use an alternative solution, and decommission the computer in BigFix Inventory.
Removing inactive computers from BigFix
When you decommission a computer in your infrastructure, you need to remove this computer from BigFix to reflect the change in the BigFix Inventory reports.

BigFix Documentation Homepage
BigFix 11 Inventory Documentation
Welcome to the BigFix Inventory documentation, where you can find information about how to install and configure BigFix Inventory. The application provides you with information about your inventory and license metrics. You can manage your software assets, gather information about your hardware, and ensure license compliance for your enterprise using BigFix Inventory.
BigFix Platform
BigFix Scanner (New)
Overview
Become familiar with key concepts that are necessary to understand how BigFix Inventory works and learn about features and functions that are introduced in every version of the application.
Installing
Learn about the requirements and available installation scenarios to ensure that the deployment of BigFix Inventory goes smoothly in your environment.
Configuring
After you install BigFix Inventory, configure the application. Create accounts for the users who need access to the application and set up scans to collect software and hardware inventory data from your environment.
Upgrading
A new version of BigFix Inventory is released periodically, typically at the end of each calendar quarter. Upgrade to the new version regularly to take full advantage of new features and application fixes.
Catalog Overview
This section provides information about catalog updates available with every release.
Managing the infrastructure
After you complete the initial configuration of BigFix Inventory, learn how to manage components of its infrastructure: VM managers, server, database, and data sources.
- Computer statuses
  Computer statuses provide information about the condition of the computers that are monitored by BigFix Inventory. To properly discover the installed software and measure its license metric utilization, ensure that computers in your environment work correctly.
- Managing VM managers
  VM managers are pieces of software that create, manage, and monitor virtual machines. You configure connections to VM managers so that BigFix Inventory can gather data that is required to calculate utilization of license metrics in virtual environments.
- Administering the server
  Perform administering tasks on your server to configure advanced settings, or restart its services.
- Administering the database
  Perform administering tasks on your database to keep it in good condition, protect your data, or configure additional settings.
- Removing inactive computers
  When you decommission a computer in your infrastructure, it continues to report to BigFix Inventory. The data is still collected from this computer, and displayed on the metric reports. To ensure that all infrastructure changes are reflected in BigFix Inventory, you should remove each decommissioned computer from BigFix. If you cannot remove this computer from BigFix for a valid reason, you can use an alternative solution, and decommission the computer in BigFix Inventory.
  - Removing inactive computers from BigFix
    When you decommission a computer in your infrastructure, you need to remove this computer from BigFix to reflect the change in the BigFix Inventory reports.
  - Automatically decommissioning inactive computers
    Available from 9.2.8. When infrastructure management policy does not allow the deletion of decommissioned BigFix clients in BigFix, you can enable automatic decommissioning of inactive computers directly in BigFix Inventory. By decommissioning the inactive computers you ensure that they do not have negative impact on metric calculation.
- Managing data sources
  Computers in an organization can be divided into organizational units, and can be monitored by multiple BigFix infrastructures. Each infrastructure is referred to as a data source. Data from multiple data sources can be imported to one instance of BigFix Inventory.
Software inventory and license utilization
You can classify the discovered software so that reports in BigFix Inventory reflect your entitlements and properly show utilization of license metrics by particular products.
Managing security threats
Learn how to use BigFix Inventory to manage security threats in your environment. You can view whether any of the installed components is prone to any Common Vulnerability and Exposure (CVE).
Tutorials
Tutorials help you understand how to use BigFix Inventory. They consist of modules that focus on broad goals. Modules consist of tasks that show how to configure specific settings step-by-step.
Security
Configure different security features to adequately protect business assets and resources in the data model when using BigFix Inventory.
Troubleshooting and support
Learn about solutions to common problems that might arise when you use BigFix Inventory BigFix Inventory and how to find logs and trace files that help you troubleshoot those problems.
Tuning performance
Learn how to plan the infrastructure of BigFix Inventory and to configure the application server to achieve optimal performance. The following guidelines are applicable in big data environments as well as in smaller environments that are running on low-performance hardware.
Integrating with REST API
External systems integration is one of the key features of BigFix Inventory. Business logic is enabled for integration and interfaces are provided for common integration points.
Glossary
Guide in PDF format
DataFlow ServiceNow Integration
Service Graph Connector Integration

Removing inactive computers from BigFix

When you decommission a computer in your infrastructure, you need to remove this computer from BigFix to reflect the change in the BigFix Inventory reports.

About this task

The computer that is decommissioned in your infrastructure continues to report to BigFix Inventory. The software is listed in the metric reports, and included in license calculation. To make sure that the components that are installed on this computer are not counted, remove the computer from BigFix.

Procedure

Remove the decommissioned computers from the database.
- Log in to BigFix console. To remove the computers manually, follow the Removing Computers from the database instruction.
- To automatically detect, and remove the inactive computers from the database, use the BigFix Administration Tool. For more information, refer to Removing computers with BES Computer Remover and BigFix Enterprise Suite Download Center.
Run a data import.

Results

The computer that you removed from the database is no longer listed in the Computers report. The metric reports that are generated for the period before the removal, still list the software that was installed on the computer. The reports that collect the data for the period after the computer was removed, do not include the software that was installed on the computer.