Welcome
Quick Start Guides
Use this guide to find information you need to deploy, set up and configure the solution.
ServiceNow Data Flow
This module provides an overview and features of the BigFix ServiceNow Data Flow.

BigFix Documentation Homepage
BigFix Integrations Documentation (IVR, ServiceNow)
Welcome to the BigFix Integrations documentation, where you can find information about how to install, implement, maintain, and use the various BigFix integration solutions.
Detailed system requirements
This section provides comprehensive information on the system requirements for Integration Services. Prior to service deployment, it is necessary for the user to possess the access outlined below.
BigFix Integrations Guides in PDF format
This section contains links to the BigFix Integrations user guides in PDF format.
BigFix Platform
All the BigFix applications run on top of the BigFix platform.
Quick Start Guides
Use this guide to find information you need to deploy, set up and configure the solution.
- ServiceNow Data Flow
  This module provides an overview and features of the BigFix ServiceNow Data Flow.
  - Detailed system requirements
    This section provides comprehensive information on the system requirements for Integration Services. Prior to service deployment, it is necessary for the user to possess the access outlined below.
  - Deployment and configuration
    This module provides the steps to deploy the BigFix ServiceNow Data Flow solution.
  - ServiceNow Fixlets and Tasks
    Learn more about available Fixlets and Tasks for ServiceNow.
- BigFix Insights for Vulnerability Remediation (IVR)
  Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
Schemas
The tables in this section provide detailed information about the BigFix 10 Integrations schema.

ServiceNow Data Flow

This module provides an overview and features of the BigFix ServiceNow Data Flow.

BigFix ServiceNow Data Flow - Overview

With the BigFix ServiceNow Data Flow (also called Data Flow Service), organizations can now enrich ServiceNow CMDB with the rich, up-to-date data provided by the BigFix Platform. The ServiceNow CMDB can be used to discover the information that has only been available traditionally in the Configuration Management Database (CMDB), such as Department, Owner and Location, back to BigFix. With this data, BigFix Operators are enabled with much more granular grouping of endpoints for targeting of actions and reporting.

After the data sources and mappings are configured, the Data Flow Service periodically looks for changes in the source system, analyzes and transforms the results, and imports the results into the target data source.

Features

Highly scalable multi-process architecture
Bi-directional synchronization of hardware asset data between BigFix and ServiceNow
Concurrent execution of data transfers between the two data sources
Secured credential management for encrypting passwords
Property value transformations
Throttling of datasource updates
Weight-based algorithm for machine correlation