Welcome
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
BigFix Insights for Vulnerability Remediation (IVR)
Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
BigFix Insights for Vulnerability Remediation (IVR)
Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
Setting up IVR App
Use this module to install and set up your WebUI IVR app.

BigFix Documentation Homepage
BigFix Integrations Documentation (IVR, ServiceNow)
Welcome to the BigFix Integrations documentation, where you can find information about how to install, implement, maintain, and use the various BigFix integration solutions.
Detailed system requirements
This section provides comprehensive information on the system requirements for Integration Services. Prior to service deployment, it is necessary for the user to possess the access outlined below.
BigFix Integrations Guides in PDF format
This section contains links to the BigFix Integrations user guides in PDF format.
BigFix Platform
All the BigFix applications run on top of the BigFix platform.
Quick Start Guides
Use this guide to find information you need to deploy, set up and configure the solution.
Implementation Guides
This guides allow you quickly and easily find the information you need to deploy, set up and configure the solution.
- ServiceNow Data Flow
  This module provides an overview and features of BigFix ServiceNow Data Flow.
- BigFix Insights for Vulnerability Remediation (IVR)
  Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
  - BigFix Insights for Vulnerability Remediation (IVR) v. 4.0.0
    This module provides comprehensive guidance on the installation, maintenance, and operation of the IVR v.4.0.0 service. It includes a detailed summary of the entire end-to-end workflow for using IVR v.4.0.0.
  - BigFix Insights for Vulnerability Remediation (IVR)
    Welcome to the BigFix Insights for Vulnerability Remediation (IVR) documentation, where you can find information about how to install, maintain and use IVR service.
    - BigFix Insights for Vulnerability Remediation
      Use this section to become familiar with BigFix Insights for Vulnerability Remediation infrastructure and key concepts necessary to understand how it works.
    - System requirements
      Learn more about the prerequisites and system requirements for BigFix Insights for Vulnerability Remediation (IVR) service.
    - Deployment and configuration
      This module provides the steps to deploy and configure the BigFix Insights for Vulnerability Remediation solution for:
    - Setting up IVR App
      Use this module to install and set up your WebUI IVR app.
    - Scheduling IVR ETL
      The Extract, Transform, Load (ETL) process pulls data from a datasource and stores it in the IVR database. An ETL process consumes significant time and resources and hence must be performed on a customized schedule to minimize disruption. In IVR, you can schedule an ETL daily, weekly, or monthly.
    - IVR Fixlets and Tasks
      Learn more about available Fixlets and Tasks for BigFix Insights for Vulnerability Remediation.
    - Updating and validating the IVR configuration file
      You can update and validate the IVR configuration.
    - Updating IVR credentials
      You can update the IVR credentials.
    - Business Intelligence reports
      Use this section to become familiar with Power BI and Tableau reports.
    - Reference
      The following topics contain information on how you can work with the configuration file and settings, the CLI that comes with the package. They also describe how to use the log files for troubleshooting purposes.
    - Release Notes
      The release notes outline the features, updates and patches that are included in each version of BigFix Insights for Vulnerability Remediation, including the latest application updates.
Schemas
The tables in this section provide detailed information about the BigFix 10 Integrations schema.

Setting up IVR App

Use this module to install and set up your WebUI IVR app.

In order to make WebUI IVR app fully functional, ensure that all the following actions are performed:

Deploy WebUI.
Refer to the BigFix WebUI documentation, where you can find information about how to install, maintain, and use BigFix WebUI.
Deploy Insights.
Refer to the BigFix Insights documentation, where you can find information about how to setup your BigFix Insights.
Deploy and configure IVR Service.
Refer to IVR documentation to deploy and configure the BigFix Insights for Vulnerability Remediation solution for the different Vulnerability Management products.
Run ETLs.
1. Run Insights ETL - refer to the Insights ETL documentation to learn how to run Insights ETL.
2. Run IVR dataflow - refer to the IVR dataflow documentation to learn how to run IVR ETL.
Configure WebUI IVR Access.
There are two ways to configure WebUI IVR:
- As primary datasource
  Once your initial setup of BigFix Insights is performed. Click the gear icon in the WebUI navigation bar, select Insights, connect to the database and click Access IVR Data tab.
  - Toggle to Grant access to the selected data source
  - Click to automatically configure IVR. Once it is completed symbol will be changed to
- As secondary datasource
  To configure access as a secondary datasource, follow the steps provided in IVR Access tab:
  - On the IVR access column, toggle to Grant access to the selected data source.
  - An access code is automatically generated and available until its expiry date. Mouseover to view and copy the unique access code.
  - Deliver the access code and the access URL to the data source's operator and instruct them to select 'Access IVR Data' from the WebUI settings menu (gear icon at the top right corner of WebUI), then input the supplied access URL and code.
  - Once the access is granted, IVR app appears in the WebUI Apps drop-down menu.
IVR App User's Guide