Reviewing event logs

Through the Portal Management page, you can review Windows™ Event log entries for the selected server. These entries can provide detailed information on when and why the Data Collector failed.

Procedure

1. With the Data Collector's server selected, click the Windows™ Event Log tool in the toolbar ()
2. In the Event Log viewer, you can select the following values to begin your troubleshooting of the Data Collector:
   • Type: Application
   • Severity: Error
   • View: depends.
3. Review the list of Application errors to determine if any involve the Data Collector.
   • If you find specific errors, the log files may provide additional detail. See Reviewing text logs.
4. If you cannot find specific errors for the selected parameters, you can expand them to include non-Error events over a large time period, as necessary.
   • In rare cases, you may need to review System Type errors.