Running the Discover Upgrader on a Server
The following process is used to upgrade all Discover services that are deployed on an individual server. During the upgrade of all Discover servers, you use this process on each server one time.
About this task
Note: Do not use the Discover Installer to perform a simple upgrade of all
components on a Discover server. You should use the Upgrader instead.
To Upgrade a Server:
Note: Use of UNC paths in the Discover Upgrader is supported only if they reference
locations on the local machine.
Procedure
-
Back up the contents of the Discover Install Directory on the server to a
location on a different hard disk drive or a different machine. Retain this
location.
Note: If you receive an error that indicates that
DCREPORTS_EVENTDATA
is being used by another user, the Discover databases are installed within the Discover install directory. You must stop the following service through the Administration console:SQL Server (MSSQLSERVER)
Then, execute the copy. After the copy is completed, restart the SQL Server services.Note: This directory backup does not create an effective backup of the Discover databases. That backup must be executed through your SQL Server administration tools. For more information, see the SQL Server product documentation. -
From the Discover distribution, copy the following directory to the
machine where the upgrade is to be completed. Do not copy to the Discover install directory:
<software_distribution_directory>\Discover\Upgrade_*
- Verify that the current run of the Data Collector is complete. See Preparing to Upgrade to the Current Release.
- If it is open, close the Windows™ Event Viewer Control Panel.
- Open a command-line shell. Navigate to the directory where you stored the Discover upgrade distribution.
-
From the upgrade directory, run
DCSetup.exe
.Note: If prompted for a Discover License key at any point during the upgrade process, enter the value that is provided to you by Discover Support. - Restart the Windows™ server.
The Data Collector resumes collection automatically.
- Restart the Services.
-
When the services have restarted, check the Event Log for Error-type messages.
Ignore error messages that state failure to connect to the Manage Services Master.