Check for Active Sessions
About this task
If all Discover services successfully restarted, you can verify capture of session data through the Portal.
Procedure
- In the Portal menu, select .
- Verify that a non-zero number of sessions is displayed.
- If no sessions are displayed, you can verify the state of your Windows™ pipelines. From the Portal menu, select .
- The Manage Services is displayed. See "Manage Services" in the Unica Discover Administration Manual.
- Click the Pipeline Status tab.
- You can verify that non-zero numbers of hits are being
processed by your operational pipelines.
- See "Manage Services Pipeline Status Tab" in the Unica Discover Administration Manual.
- If no hits are entering the pipeline, there may be an issue
in the Unica Discover Network Capture Application.
- The DNCA may not capture enabled. See "DNCA Web Console - Console Tab" in the Unica Discover Network Capture Application Manual.
- The DNCA may not be configured to deliver hits to the appropriate Transport Service. See "DNCA Web Console - Delivery Tab" in the Discover Network Capture Application Manual.