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Configuration
Configuring Unica Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
Unica Discover Event Manager Manual
Manage Events - Import-Export Tabs
Through the Import and Export tabs, you can export a set of selected event definitions and all supporting data objects from your current system and import a set that has been exported. Import/export controls enable the easy migration of event definitions from a development environment to testing and staging environments.
Import Tab

Configuration
Configuring Unica Discover involves setting up and managing Discover user authorization and configuring Discover server components and services that process captured data.
- Unica Discover Configuration Manual
- Unica Discover Event Manager Manual
  - Discover Event Manager
    Unica Discover Event Manager provides the user interface for defining the event objects used to monitor your visitors' sessions. Here you can configure the events, hit attributes, dimensions, session attributes, alerts, and deviations to monitor customer success and struggle with your web application.
  - Getting Started with Discover Events
    Discover events provide the mechanisms for monitoring mission-critical metrics and other indicators of your web application's performance, including software errors, failures to complete transactions, customer struggles, and more. Through Discover events, IT staff, business managers, and executives can keep tabs on critical aspects of the overall customer experience.
  - Manage Events - Events Tab
    Through the Events tab in the Discover Event Manager, you can define, edit, test, and organize events to monitor specific conditions in your visitors' sessions. Discover events provide a flexible and powerful mechanism for tracking at the most granular level what is happening during a visitor's session.
  - Manage Events - Hit Attributes Tab
    When processing hit data, the Discover event engine searches each hit for patterns of text. These patterns can signify an event of interest, such as the occurrence of the word Sorry in the response, or can bracket a text string of interest, such as the value of a form field. These patterns can be explicitly specified or can be defined using the start and end tags for which an event should look when evaluating a condition or setting a value.
  - Manage Events - Dimensions Tab
    Through the Discover Event Manager, you can specify data dimensions to track metadata associated with an event. They can be considered the contextual data captured at the moment of event execution.
  - Manage Events - Session Attributes Tab
    A session attribute is a pre-defined variable that is persistent throughout the life of a Discover session. Session attributes may be used to store various data that may be referenced by events at any point during the session.
  - Manage Events - Alerts Tab
    Through the Discover Event Manager, you can define alerts that are triggered based on Discover events or Anomaly Detections. When threshold values are detected in the related event or Anomaly Detection, an alert is generated and delivered in the appropriate format to the designated recipients.
  - Manage Events - Anomaly Detection Tab
    Through the Discover Event Manager, you can indicate the events, dimensions, and ratios whose variations you wish to track over time. Through the Anomaly Detection tab, you can track the metrics that are major anomaly detections on your site.
  - Manage Events - Import-Export Tabs
    Through the Import and Export tabs, you can export a set of selected event definitions and all supporting data objects from your current system and import a set that has been exported. Import/export controls enable the easy migration of event definitions from a development environment to testing and staging environments.
    - Export Tab
    - Import Tab
  - Event Tester
    Integrated into the Discover Event Manager, the Event Tester enables you to test active events and hit attributes, even if they are saved in draft mode, against sessions that you upload to the server. This integrated tool provides a quick method for validating the event objects you define before you deploy them into the live transaction stream.
  - Advanced Mode for Events
    In Advanced Mode, you can review and modify the actual JavaScript™ function that is called to process the event.
  - Event Administration
    The section provides an overview of how events are initially installed and stored in the database and later updated based on changes in the Discover Event Manager.

Import tab

About this task

Through the Import tab, you can import the contents of an exported .tle file into another system.

Complete the following steps to import a set of event definitions that you exported from another system.

Procedure

In the Import tab, click Browse....
Navigate your local system to select the .tle file that contains the exported event definitions. Click Open.
In the Import tab, click Upload....
The list of objects and their dependent objects for import is displayed.
- To overwrite any existing objects in the target system with the definitions contained in the .tle file, click the Overview Existing Objects check box.
  Note: The following scenarios demonstrate the importance of considering your choice for this check box:
  - If you do not overwrite existing objects, imported objects may be broken after import. For example, if a session attribute in the destination system is sourced from a different event than the one referenced in the import file, then the event in the import file does not populate the session attribute.
  - If you do overwrite existing objects, then reports including scorecards and dashboards may be broken in the destination system. For example, if the event definition in the import file is different from the one in the destination system, then any report in the destination system that uses that event is now reporting a different set of data.
- For events, you should also consider the effects of the following conflicts when choosing to overwrite or not overwrite:
  - If the value type of the imported event differs from the event in the destination system, overwriting the event may break the event conditions, which in turn breaks the event.
  - If the trigger in which the imported event fires is different, then the behavior of the event in the destination system is changed when it is overwritten.
- If you selected to overwrite objects, labels for the events in the .dle are applied to any overwritten event, while the labels for the event in the destination system are preserved.
To import the selected objects, click Import.
- To cancel the import, click Cancel.
The objects are imported.

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