No Current® Activity

If you have been unable to detect any current Discover activities, including no active sessions after you have generated one, it indicates that sessions are not reaching the Short Term Canister.

About this task

The first test is to verify through the Manage Services Pipeline Status tab that the Windows™ pipeline is processing hits.

Procedure

1. Login to the Portal as an administrator.
2. To access Manage Services, select Discover > Manage Services.
3. Click the Pipeline Status tab.
4. From the Server drop-down, select the Processing Server to test.
5. Select the appropriate pipeline from the Pipelines textbox.
6. In the upper-right corner, for the selected pipeline on the selected server, you can review the data flow through the individual session agents in the pipeline.
   • Data should be flowing consistently through all listed session agents.
   • Some session agents, such as Data Drop, remove hits from the pipeline. Among the list of session agents, the numbers in the Hit Count column may decrease.
   • The Queued column indicates hits that have been queued for processing for the listed session agent. Typically, this situation indicates some mis-configuration of the session agent. In such cases, you should review the session agent's configuration.
     • See "Overview of the Capture Pipeline and Session Agents" in the Discover Configuration Manual.
7. Check the other pipelines on the selected server, if applicable.
8. Check the pipelines on other servers in the environment, if applicable.