Database-Sourced Portal Reports

The easiest mechanism for reviewing the status of Discover databases is to check the Portal reports that use Discover database data.

About this task

The following report types are useful for verifying that data is being properly inserted into the Discover databases and reported through the Portal.

Procedure

  1. Report Builder - You can configure reports to monitor Discover-defined events, total hits and total sessions, portal audit events, and visitor activities.
    • Any report created in the Discover Report Builder can be inserted onto a dashboard.
  2. Scorecards: Scorecards provide summary information on key performance indicators (KPIs) and processes.
    • You can use the available scorecards to identify if recent data is being collected to populate them.
    • You can drill down into scorecards to search for and review individual sessions to verify data against the configured scorecard. See "Using Scorecards" in the Unica Discover Manuals.
    • For more information on configuring scorecards, see "Configuring Scorecards" in the Unica Discover Manuals.
  3. Dashboards: Dashboards enable the display of Discover system data and data extracted from the Discover databases in a widget-based display.
    Note: Access to Discover dashboards requires Unica Discover, a separately licensable component of the Unica Discover system.
    • Configured dashboards are available through the Dashboards menu in the Portal. See "Using Dashboards" in the Unica Discover Manuals.
    • You can use system dashboards to monitor activity and individual page information. For more information on system dashboards, see System Dashboards.
    • You can configure dashboards to display desired page and activity content. See "Configuring Dashboards" in the Unica Discover Manuals.
  4. Database Status Reports - Through the System Status page, you can access two reports that provide detailed information on the status of individual databases and data groups.