The System Status report for Canisters provides diagnostic
data for the Short Term and Long Term Canisters in the Discover environment.
About this task
To access the Canister health report, please complete these steps.
Procedure
-
In the Portal menu, select . The report for all Canisters is displayed.
- Review the counts of Total Sessions in the STC and the
LTC.
-
Review the number of Active Sessions. You should be able to find these sessions
in the Active Sessions page. Select from the Portal menu. See "Monitoring Active Sessions" in the
Unica Discover Manuals.
- The Un-indexed Sessions count can indicate a problem with
indexing configuration. A high number of these sessions compared to
the Total Sessions (LTC) figure should be investigated. See Long Term Canister.
- A non-zero number of Non-Evaluated Hits indicates that
one or more of the Canisters is spooling. You should review the details
in individual Short Term Canisters. See Short Term Canister.
- On the right side of the All Servers report, you can see
the following statistics:
- Memory In Use indicates the percentage of all Short
Term Canister memory allocated for session data that is currently
in use for all servers.
- If this figure is consistently over 80%, there are inadequate
system resources for processing the data volume in the Short Term
Canisters. You need to explore ways to free up system resources on
your existing server or servers or consider adding resources. For
more information, see your Windows™ Server
documentation.
- CPU Utilization metrics should daily rates of CPU utilization
and recent rates.
- If this figure is consistently near 100%, there are inadequate
system resources for processing the data volume in the Short Term
Canisters. You need to explore ways to free up system resources on
your existing server or servers or consider adding resources. For
more information, see your Windows Server
documentation.