Jira API Credentials

Use Jira API Credentials to establish a secure and authenticated connection from HCL UnO Agentic AI Builder solutions to your Jira instance. This integration enables your agents to interact programmatically with Jira projects, issues, workflows, and user data.

Before you begin

Ensure the following prerequisites are met:

  • You have access to a valid Jira account (Cloud or Server/Data Center).
  • For Jira Cloud, you have generated an API token from your Atlassian account.
  • For self-managed Jira, ensure you have a valid username and password.
Table 1. Mandatory fields
Option Description
Credential Name

A unique, user-defined name for this specific Jira credential. This name will be used to identify the credential within the HCL UnO Agentic AI Builder.

Jira Username

The username used to log into your Jira instance. For Jira Cloud, this is typically your email address.

Jira API Token Your API token (for Jira Cloud) or password (for self-managed Jira).
Jira Instance URL The base URL of your Jira instance (for example, https://your-domain.atlassian.net).
Table 2. Optional fields
Options Description
Cloud-based instance

A checkbox indicating if your Jira instance is cloud-based. Select this if you are using Atlassian Cloud; leave it unchecked for on-premise deployments.