Supplier Performance Analytics Agent

Agent Description:

The Supplier Performance Analytics Agent evaluates the performance of suppliers based on internal operational KPIs and external industry benchmarks. By combining data from internal APIs and live web searches, the agent identifies areas of supplier excellence and underperformance, then provides actionable improvement strategies. It supports procurement and supply chain teams in optimizing vendor relationships, improving service levels, and reducing risk.

Purpose and Components
  • Purpose: To assess supplier performance by comparing internal KPI records against industry benchmarks and recommend strategic improvement actions.
  • Components:
    • A data extractor to fetch supplier performance metrics from internal APIs.
    • A benchmark retriever that gathers real-time industry standards via web search.
    • An analytics engine that compares the two and provides actionable insights.
Supported Capabilities
  • Fetching structured KPI data from supplier performance APIs.
  • Searching the web for current benchmark values for delivery, quality, cost, escalation, and feedback metrics.
  • Identifying underperforming and top-performing suppliers.
  • Generating data-driven recommendations for improving supplier performance.
  • Supporting continuous improvement initiatives in procurement and vendor management.
LLM Used
  • Google Vertex
    Note: To learn more about the LLM and to modify its behavior, refer to the Configuring LLM settings section.

Sub-Agents

1. Supplier Data Extractor

  • Role:Data Extractor.
  • Scope:Connects to a REST API endpoint and transforms the JSON response into a structured tabular format.
  • Description: This sub-agent uses an API GET request to pull supplier KPI records and extracts the following fields:

    • Supplier Name

    • On-Time Delivery (%)

    • Product Quality Score

    • Cost Efficiency Score

    • Escalation Count

    • Feedback Rating

      The data is returned as a structured table ready for downstream analysis.

  • LLM Used: Google Vertex (inherits from parent).
  • Tool Used: GET Request Tool

2. KPI Benchmark Searcher

  • Role:KPI Researcher.
  • Scope:Uses Google Search to retrieve benchmark values for supplier KPIs in 2025.
  • Description: This sub-agent performs targeted web queries to retrieve benchmark data for:

    • On-time delivery average

    • Product quality score

    • Cost efficiency standards

    • Escalation rates

    • Vendor feedback scores

  • LLM Used: Google Vertex (inherits from parent).
  • Tool Used: Google Search Tool

3. Supplier Performance Analytics

  • Role:Supplier Analyst.
  • Scope:Matches supplier data with industry benchmarks and identifies performance gaps.
  • Description: This sub-agent:

    • Analyzes the supplier data against current benchmark values.

    • Highlights suppliers performing above and below expectations.

    • Generates strategic improvement suggestions for underperforming metrics (for example, Supplier X should reduce escalation rate by improving resolution time).

    • Suggests best practices and actions like renegotiation, preferred vendor status, or follow-up training.

    • Provides a concise, report-style summary with performance rankings and actionable insights.

  • LLM Used: Google Vertex (inherits from parent).
Tools Used:
  • GET Request Tool: Used by the Supplier Data Extractor to pull data from internal REST APIs.
  • Google Search Tool tool: Used by the KPI Benchmark Searcher to retrieve up-to-date supplier performance benchmarks.
Note: For details on modifying the Tools, refer Tools Library section.
Agent Workflow Behavior Summary
  • The Supplier Data Extractor connects to the internal performance API and retrieves key supplier metrics, formatting the results into a clean table.
  • The KPI Benchmark Searcher performs real-time web queries to gather current benchmark values for supplier KPIs in categories like delivery, quality, and escalation.
  • The Supplier Performance Analytics agent compares each supplier’s metrics with industry standards.
  • It identifies underperforming suppliers, highlights top performers, and outputs a list of tailored improvement suggestions and risk areas, supporting procurement strategy and vendor optimization efforts.
Sample Questions:
  • Can you fetch the latest performance data for all suppliers?
  • Which suppliers consistently deliver above 90% on-time?
  • Which suppliers have an on-time delivery rate below 85%?
  • Identify the top 3 suppliers based on performance metrics.