Information to collect for application description problems

If you receive an error message related to JCL, gather the following information, for any problem that you have.

1. Reconstruct the sequence of events leading up to the problem. Include any commands entered just before the problem occurred.
   Write down the exact events that lead to the problem:

   1. What was the first indication of the problem?
   2. What were you trying to do?
   3. What should have happened?
   4. What did happen?
   5. Can you re-create the problem?
2. Obtain a copy of the Application Description and Work Station (WS) cluster files.
3. Obtain a copy of the controller and server MLOGs.
4. Obtain a copy of the DUMP data set, if available.