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HCL Workload Automation
Welcome to the HCL Workload Automation documentation, where you can find information about how to install, maintain, and use HCL Workload Automation. The documentation has been updated for HCL Workload Automation Version 10.2.2.
High Availability Cluster Environment
Resolving desktop heap size problems on workstations with more than three agents
Solutions
Configure HCL Workload Automation Windows service to start as local system account

Configure the HCL Workload Automation Windows® service to start as a local system account

About this task

By default, the HCL Workload Automation Windows® service is configured for the TWSUser of each agent. By changing it to start as a local system account, only one desktop instance is created on the computer, not one per agent. The solution is implemented as follows:

For agents installed with version 10.2.2, or later, this change is achieved by using the optional installation parameter –sharedDesktop
For agents being installed at earlier versions, or agents already installed, make the change manually. See Modify configuration of Windows service for how to do it.