Self-Service Catalog

Self-Service Catalog is a solution to automate routine business tasks and run them from mobile devices without having to install and learn about the whole HCL Workload Automation product.

By using the Self-Service Catalog you can use your mobile device to submit service requests to HCL Workload Automation without knowing anything about engines, jobs, or job streams.

Even though the Self-Service Catalog has been primarily envisioned to be used from a mobile device, you can efficiently use it also from your computer connected to a web browser.

The application developer or scheduler defines jobs and job streams using the Dynamic Workload Console to automate tasks that Self-Service Catalog users perform routinely. With the Approval Flow feature, the application developer or scheduler can even require an approval for a specific service, leveraging the integration with Jira or ServiceNow.

Then, users can log in to the Self-Service Catalog interface to start the services when needed.

A service is linked to a job stream that runs on a HCL Workload Automation engine. By simply launching the service, you can submit the job stream.

To use the Self-Service Catalog, you must enable the checkbox in the Engine Connection Properties page, and configure the Dynamic Workload Console to use the Single Sign-On. Then, you can launch the Self-Service Catalog specifying a URL that contains the host name and port number of the Dynamic Workload Console instance to which you are connecting. For more information about Single Sign-On, see Configuring the Dynamic Workload Console for Single Sign-On.

You can also use Self-Service Catalog taking advantage of High Availability configuration so as to have multiple console instances working at the same time without reducing performance. For more information about configuring High Availability, see Configuring High Availability.