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Mobile Applications Userʼs Guide
Self-Service Dashboards
Mobile user tasks
Mobile users can use their mobile devices to connect to the Self-Service Dashboards app and monitor jobs and workstations in an HCL Workload Automation environment.Mobile users can use their mobile devices to connect to the Self-Service Dashboards app and monitor jobs and workstations in a Workload Automation on Cloud environment.
Viewing dashboard results
You can use your mobile device to display a dashboard of results. The results can be filtered further to monitor more targeted results, view details about the results, and perform recovery actions.

Mobile Applications Userʼs Guide
- Running HCL Workload Automation from a mobile device
  Use your mobile device to easily and quickly interact with your HCL Workload Automation environment.
- Self-Service Catalog
  Self-Service Catalog is a solution to automate routine business tasks and run them from mobile devices without having to install and learn about the whole HCL Workload Automation product.
- Self-Service Dashboards
  - Overview
    With the Self-Service Dashboards app, you can use your mobile device to define one or more dashboards to monitor subsets of jobs and workstations.
  - Accessing and exiting Self-Service Dashboards
    You can use your mobile device to define and monitor dashboards containing the results of queries on jobs and workstations in your HCL Workload Automation environment.
  - Administrative tasks
    Administrative tasks required to work with the Self-Service Dashboards app.
  - Mobile user tasks
    Mobile users can use their mobile devices to connect to the Self-Service Dashboards app and monitor jobs and workstations in an HCL Workload Automation environment.Mobile users can use their mobile devices to connect to the Self-Service Dashboards app and monitor jobs and workstations in a Workload Automation on Cloud environment.
    - Defining a new dashboard
      Defining a new dashboard means defining filter criteria for a subset of jobs, workstations, or both, in your environment, that you want to monitor from a mobile device or computer connected to a web browser. The filtered results are displayed in a dashboard from which you can drill down and continue to filter to retrieve more targeted results.
    - Viewing dashboard results
      You can use your mobile device to display a dashboard of results. The results can be filtered further to monitor more targeted results, view details about the results, and perform recovery actions.
    - Monitor job status and details
      You can use the results displayed in the dashboard to drill down to more detailed information about the results and perform some recovery actions. You can also send the details of a job or workstation to an email recipient. For jobs, the email includes a link to download the job log if available.
    - Monitoring workstation status
      You can use the results displayed in the dashboard to drill down to more detailed information and perform some recovery actions.
    - Performing recovery actions on jobs
      Monitor the status of your jobs using the Self-Service Dashboards app and perform recovery actions from your mobile device.
    - Performing recovery actions on workstations
      Monitor the status of your workstations using the Self-Service Dashboards app and perform recovery actions from your mobile device.
    - Personalizing UI labels
      HCL Workload Automation provides the capability to customize user interface labels.

Viewing dashboard results

You can use your mobile device to display a dashboard of results. The results can be filtered further to monitor more targeted results, view details about the results, and perform recovery actions.

Before you begin

To run the query defined for a dashboard and display the results in a graphical dashboard view, you must launch the Self-Service Dashboards app using a web browser:

Self-Service Dashboards web address

https://host_name:port_number/dwc/mobile

where, host_name and port_number are the host name and port number of the Dynamic Workload Console to which you are connecting.

Required role: To run the query defined for a dashboard on the engine specified, you must have at least one role that is associated to the group to which the engine is shared on the Dynamic Workload Console. For example: user1 with role1 can view dashboard results for engine1 which, on the Dynamic Workload Console, is shared to group1, to which role1 is associated.
For more information, see Defining users and roles.

About this task

To run the query defined for a dashboard and display the results in a graphical dashboard view, perform the following steps:

Procedure

Tap the Self-Service Dashboards section to launch the application.
Tap the dashboard you want to view.
The results corresponding to the filter criteria defined in the dashboard are displayed in graphical form.

Results

The dashboard displays the results that correspond to the filter criteria defined in the dashboard categorized by their state. Optionally you can transform the pie chart view to a bar chart view by tapping the related icon.

What to do next

You can zoom in on the results by tapping any one of the categories displayed below the dashboard. If the dashboard contains filter criteria for both jobs and workstations, then you can toggle between the results for jobs and workstations by tapping either Jobs or Workstations. To see only critical jobs that correspond to the job filter criteria, tap Critical. See Monitoring job status and details for information about how use the list of results in the dashboard to view more detailed information.