Home
Administering
Learn how to administer the product.
Administering HCL VersionVault MultiSite
Learn to configure and manage the HCL VersionVault MultiSite environment to support development activities at different locations.
Troubleshooting MultiSite operations
When you encounter a situation where running an HCL VersionVault MultiSite command produces an unexpected result, or produces a warning or error message, the information in this section can assist you in troubleshooting the problem.
Replica import problems
Common problems encountered while attempting to import an update packet include permissions issues, naming conflicts in the object or tag registry.
Permissions problems
When you use the –preserve option with mkreplica –import, import of a replica-creation packet fails if the identity of the user importing the packet does not have rights to create source container files with particular groups.

Permissions problems

When you use the –preserve option with mkreplica –import, import of a replica-creation packet fails if the identity of the user importing the packet does not have rights to create source container files with particular groups.

To fix this problem, do one of the following things:

Add the missing group to the user’s group list.
Run mkreplica –import with the –ignoreprot option. With this option specified, the import will be completed even if protection failures occur. After the import is done, you must run checkvob to find and fix protection problems.