Packets accumulate in incoming storage bay

A recoverable error occurs when an update packet is lost and therefore is not applied to your replica.

These are the symptoms:
  • One or more replicas at your site are not being updated on their regular schedules.
  • An lspacket command shows unprocessed packets accumulating in the storage bay. These packets depend on the missing packet and cannot be processed.
To verify that a packet is missing and determine which operations are needed:
  1. Enter a syncreplica –import –receive command, which processes all incoming packets in the storage bay in the correct order. If syncreplica fails to process any of them, a packet is missing.
  2. Enter a syncreplica –import command that specifies the oldest packet in the storage bay: 
    multitool syncreplica –import packet-pathname
Sync. packet packet-pathname 
was not applied to VOB ...
 - packet depends on changes not yet received
Packet requires changes up to 872; VOB has only 756 from replica: sanfran_hub
Packet requires changes up to 605; VOB has only 500 from replica: bangalore

In this example, one or more update packets are missing, containing operations 757-872 originally occurring at replica sanfran_hub and operations 501-605 from bangalore. In general, a packet can contain operations from several replicas; the syncreplica –import command fails if operations are missing from any replica.

Locate the missing packets. They may be on media that you forgot to process or in packet files that were not processed because the shipping.conf file on Linux® and the UNIX® system or the MultiSite Control Panel on Windows® specifies the wrong storage bay. If you locate the missing packets, do one of the following things:
  • Process the missing packets by naming them in a syncreplica –import command. (Multiple packet files are imported in the correct order, regardless of the order of the command-line arguments.)
  • Process all the update packets that have accumulated in the storage bay by entering a single syncreplica –import –receive command.

If you cannot locate the missing packets, see Recovering from lost packets.