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System Requirements
System requirements and compatibility
New Features
Real Time Personalization (RTP) offers a modernized and streamlined experience of managing marketing rules. The new features of Unica+ RTP in 26.1.0 are as follows:
Fixed Defects
The following are the fixed defects in Real Time Personalization 26.1.0:
Known Issues
The following table lists the known issues of Real Time Personalization in 26.1.0 release:
Before you contact HCL Technical Support
If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.
Minimum hardware requirements
The minimum hardware requirements are as follows:
Software requirements
The recommended software requirements are as follows:
Supported cloud platforms
Cloud Native Unica supports the following Cloud platforms:
Minimum required resources for containers
The following table lists the minimum resources required by each container:
Helm chart configuration
Before you start the deployment of Unica+ RTP, you should configure the appropriate configMap YAML files.
Pre-deployment configurations
Before deploying Unica+ offerings, you should complete some configurations.
Deployment and verifying the deployment
Using Red Hat OpenShift
You can use OpenShift to develop and runcontainerized applications. OpenShift allows applications, and the data centers that support them, to expand from just a few machines and applications to thousands of machines that serve millions of clients.
Deployment monitoring
The Kubernetes Dashboard is a web-based user interface to monitor deployments.
Using AWS Secrets and Configuration Provider with Kubernetes Secret Store CSI Driver
AWS Secrets Manager securely retrieves secrets from the AWS Secrets Manager for Amazon Elastic Kubernetes Service (Amazon EKS) Kubernetes pods.
Uninstalling the chart
Appendix: Description of Helm chart parameters
The following topics contain description of the parameters present in the configMap YAML files:
Overview
Real Time Personalization (RTP) is a powerful capability within HCL Unica+ that provides a one-stop solution for designing real-time marketing strategies.
Post-deployment Configurations
You must apply some configurations so that RTP can run smoothly.
Interact Runtime Configuration
Logging
Configuring JVM parameters
You must configure the following JVM parameters:
Support for Offer Deduplication Policy
RTP allows the same offer to be configured in multiple sources. As a result, an offer can become eligible multiple times, either with the same or different personalized versions.
JavaScript SDK
RTP JavaScript SDK is designed to integrate with HCL Unica Interact for real-time personalization. It provides methods to communicate with the Interact server, retrieve offers and post events on web pages.
Introduction to Real Time Personalization
Real Time Personalization (RTP) is a powerful capability within HCL Unica+ that provides a one-stop solution for designing real-time marketing strategies.
Components and Features of Real Time Personalization
Real Time Personalization has the following components:
Real Time Personalization User Interface
Real Time Personalization offers an intuitive workspace making it simple to use and understand.
Appendix