New Features
Real Time Personalization (RTP) is a new product in Unica+ which offers a modernized and streamlined experience of managing marketing rules.
Fixed Defects
The following are the fixed defects in Real Time Personalization 25.1.0.1
Known Issues
The following table lists the known issues of Real Time Personalization:
Before you contact HCL Technical Support
If you encounter a problem that you cannot resolve by referring the documentation, your company's designated support contact can log a call with HCL technical support. Use these guidelines to ensure that your problem is resolved efficiently and successfully.
Minimum hardware requirements
The minimum hardware requirements for are as follows:
Software requirements
The recommended software requirements are as follows:
Supported cloud platforms
The supported Cloud Platforms are as:
Minimum required resources for containers
The following table lists the minimum resources required by each container:
Using MHS to register on Unica+ and download images
The customer needs to follow below mentioned steps to complete the MyHCL Software (MHS) registration process and configure the deployment for HCL Unica+ offerings.
Helm chart configuration
Before you start the deployment of HCL RTP, you should configure the appropriate configMap YAML files.
Pre-deployment configurations
Before deploying Unica+ offerings, you should complete some configurations.
Using Red Hat OpenShift
You can use OpenShift to develop and runcontainerized applications. OpenShift allows applications, and the data centers that support them, to expand from just a few machines and applications to thousands of machines that serve millions of clients.
Deployment monitoring
The Kubernetes Dashboard is a web-based user interface to monitor deployments.
Using AWS Secrets and Configuration Provider with Kubernetes Secret Store CSI Driver
AWS Secrets Manager securely retrieves secrets from the AWS Secrets Manager for Amazon Elastic Kubernetes Service (Amazon EKS) Kubernetes pods.
Appendix: Description of Helm chart parameters
The following topics contain description of the parameters present in the configMap YAML files:
Overview
Real Time Personalization allows the user to upload the web pages, configure rules for the personalization points on the page, define rules for offer arbitration, define criteria for target audience and optionally configure the appearance of the offers on their web pages.
Post-deployment Configurations
You must apply some configurations so that RTP can run smoothly.
Configuring JVM parameters
You must configure the following JVM parameters:
JavaScript SDK
RTP JavaScript SDK is designed to integrate with HCL Unica Interact for real-time personalization. It provides methods to communicate with the Interact server, retrieve offers and post events on web pages.
Introduction to Real Time Personalization
Real Time Personalization (RTP) is a powerful capability within HCL Unica+ that provides a one-stop solution for designing real-time marketing strategies.
Componenents and Features of Real Time Personalization
Real Time Personalization has the following components:
Real Time Personalization User Interface
Real Time Personalization offers an intuitive workspace making it simple to use and understand.