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Configuration Properties Guide
Provides detailed information about the configuration of Unica Platform and other Unica products.
Unica Interact runtime environment configuration properties
This section describes all the configuration properties for the Unica Interact runtime environment.
Partition-specific configuration
The configurations defined under partition will be applicable to that partition only.
Interact | partitions | <partitionName> | services
The configuration properties in this category define settings for all the services which manage collecting contact and response history data and statistics for reporting and writing to the runtime environment system tables.
Interact | partitions | <partitionName> | services | contactHist
The configuration properties in this category define the settings for the service that collects data for the contact history staging tables.
Interact | partitions | <partitionName> | services | contactHist | fileCache
The configuration properties in this category define the cache settings for the service that collects contact history data if you are using a database loader utility.

Prerequisite: For Configuration Affinium|interact|partitions|<partitionName>|services|externalLoaderStagingDirectory set loaderStagingData.

Unica Platform
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Administrator Guides
- Administrator Guide
  Provides detailed information about adminestering Unica Platform.
- Configuration Properties Guide
  Provides detailed information about the configuration of Unica Platform and other Unica products.
  - ML configuration properties
    The AI-ML configuration properties are available on the Settings > Configuration page.
  - Unica Audience Central configuration properties
  - Unica Campaign configuration properties
    The configuration properties of Unica Campaign are located at SettingsConfiguration. For more details on the configuration properties, see the Campaign Administrator Guide.
  - Unica Centralized Offer Management configuration properties
    This section describes the Unica Centralized Offer Management configuration properties.
  - Unica Collaborate configuration properties
    The Unica Collaborate Integration configuration properties are available on the Settings > Configuration page. For more details on the configuration properties, see the Unica Collaborate Administrator Guide.
  - Unica Contact Central configuration properties
    The Unica Contact Central configuration properties are available on the Setting > Configuration page. For more details on the configuration properties, see the Unica Contact Central Administrator Guide.
  - Unica Content Integration configuration properties
    The Unica Content Integration configuration properties are available on the Settings > Configuration page. For more details on the configuration properties, see the Content Integration Administrator Guide.
  - Unica Deliver configuration properties
    You access Unica Deliver configuration properties from the Settings menu in the Unica Platform. Properties for configuring Unica Deliver are contained in the Campaign and Deliver configuration categories.
  - Unica Insights Reports configuration properties
    The Unica Insights Reports configuration properties are available on the Settings > Configuration page. For more details on the configuration properties, see Unica Insights Reports Installation and Configuration Guide.
  - Unica Interact runtime environment configuration properties
    This section describes all the configuration properties for the Unica Interact runtime environment.
    - Global Configuration
      The configurations defined globally will be applicable to all the partitions.
    - Partition-specific configuration
      The configurations defined under partition will be applicable to that partition only.
      - Interact | partitions | <partitionName> | general
        These configuration properties define general settings for your runtime environment globally, including the default logging level and the configuration refresh interval setting. This will be applicable to all the partitions.
      - Interact | partitions | <partitionName> | flowchart
        This section defines configuration settings for interactive flowcharts.
      - Interact | partitions | <partitionName> | monitoring
        This set of configuration properties enables you to define JMX monitoring settings. You need to configure these properties only if you are using JMX monitoring. There are separate JMX monitoring properties to define for the contact and response history module in the configuration properties for Unica Interact design environment.
      - Interact | partitions | <partitionName> | profile
        This set of configuration properties control several of the optional offer serving features, including offer suppression and score override.
      - Interact | partitions | <partitionName> | offerserving
        These configuration properties define the generic learning configuration properties globally. If you are using built-in learning, to tune your learning implementation, use the configuration properties for the design environment.
      - Interact | partitions | <partitionName> | services
        The configuration properties in this category define settings for all the services which manage collecting contact and response history data and statistics for reporting and writing to the runtime environment system tables.
        daysBackForXSessContact
        The number of days a served treatment is kept in the data store for cross session lookup. If the value is non-positive or zero, the cross session contact tracking feature is disabled.
        Interact | partitions | <partitionName> | services | contactHist
        The configuration properties in this category define the settings for the service that collects data for the contact history staging tables.
        Interact | partitions | <partitionName> | services | contactHist | cache
        The configuration properties in this category define the cache settings for the service that collects data for the contact history staging table.
        Note: When contactHist or responseHist is configured to use memoryCache, you can optionally create a data source systemTablesDataSource and configure the settings under Affinium|interact|partitions|<partitionName>|general|systemTablesDataSource|loaderProperties. When this is done, the contact/response history staging records will be persisted into files in directory as set by Affinium|interact|partitions|<partitionName>|services|externalLoaderStagingDirectory if the persistence into database fails. Otherwise, an INFO entries will be logged at initialization saying failover is not enabled.
        Interact | partitions | <partitionName> | services | contactHist | contactStatusCodes
        The configuration properties in this category defines the settings for the custom contact status type which can be passed into Interact together with contact events..
        Interact | partitions | <partitionName> | services | contactHist | fileCache
        The configuration properties in this category define the cache settings for the service that collects contact history data if you are using a database loader utility.
        
        Prerequisite: For Configuration Affinium|interact|partitions|<partitionName>|services|externalLoaderStagingDirectory set loaderStagingData.
        Interact | partitions | <partitionName> | services| contactHist | treatmentStoreReference
        This configuration parameter is the root node for the settings related to the data store of recently served treatments.
        Interact | partitions | <partitionName> | services | defaultedStats
        The configuration properties in this category define the settings for the service that collects the statistics regarding the number of times the default string for the interaction point was used.
        Interact | partitions | <partitionName> | services | eligOpsStats
        The configuration properties in this category define the settings for the service that writes the statistics for eligible offers.
        Interact | partitions | <partitionName> | services | eventActivity
        The configuration properties in this category define the settings for the service that collects the event activity statistics.
        Interact | partitions | <partitionName> | services | eventPattern
        The configuration properties in the eventPattern category define the settings for the service that collects the event pattern activity statistics.
        Interact | partitions | <partitionName> | services | eventPattern | advancedPatterns
        The configuration properties in this category control whether integration with Unica Interact Advanced Patterns is enabled, and they define the timeout intervals for connections with Unica Interact Advanced Patterns.
        Interact | partitions | <partitionName> | services | customLogger
        The configuration properties in this category define the settings for the service that collects custom data to write to a table (an event which uses the UACICustomLoggerTableName event parameter).
        Interact | partitions | <partitionName> | services | responseHist
        The configuration properties in this category define the settings for the service that writes to the response history staging tables.
        Interact | partitions | <partitionName> | services | crossSessionResponse
        The configuration properties in this category define general settings for the crossSessionResponse service and the xsession process. You only need to configure these settings if you are using Unica Interact cross-session response tracking.
        Interact | partitions | <partitionName> | services | threadManagement | contactAndResponseHist
        The configuration properties in this category define thread management settings for the services which collect data for the contact and response history staging tables.
        Interact | partitions | <partitionName> | services | threadManagement | allOtherServices
        The configuration properties in this category define the thread management settings for the services which collect the offer eligibility statistics, event activity statistics, default string usage statistics, and the custom log to table data.
        Interact | partitions | <partitionName> | services | threadManagement | flushCacheToDB
        The configuration properties in this category define the thread management settings for the threads that write collected data in cache to the runtime environment database tables.
        Interact | partitions | <partitionName> | services | threadManagement | eventHandling
        The configuration properties in this category define the thread management settings for the services which collect data for event handling.
        Interact | partitions | <partitionName> | services | configurationMonitor
        The configuration properties in this category allow you to enable or disable integration with Unica Interact Advanced Patterns without having to restart Unica Interact real time, and they define the interval for polling the property value that enables the integration.
        Interact | partitions | <partitionName> | services | CampaignSegments
      - Interact | partitions | <partitionName> | Caches | PatternStateCache | Parameter Data
        The configuration properties in this category control the Pattern State Cache used to host the states of event patterns and real time offer suppression rules.
      - Interact | partitions | <partitionName> | Caches | PatternStateCache | loaderWriter | Parameter Data
        The configuration properties in this category control the Pattern State Cache loader.
      - Interact | partitions | <partitionName> | cacheManagement
        This set of configuration properties defines settings for selecting and configuring each of the supported cache managers that you can use to improve the performance of Unica Interact, such as EHCache or Ignite, which is built-in to your Unica Interact installation. Introducing Redis as another caching solution to support dynamically changing environments such as cloud providers. Use the Interact | partitions | <partitionName> | cacheManagement | caches configuration properties to configure the cache manager you want to use to improve performance.
      - Interact | partitions | <partitionName> | triggeredMessage
        The configuration properties in this category define settings for all triggered messages and offer channel delivery.
      - Interact | partitions | <partitionName> | activityOrchestrator
        The activity orchestrator category specifies the receivers and gateways for your Unica Interact inbound gateway activity.
      - Interact | partitions | <partitionName> | ETL | patternStateETL
        The configuration properties in this category define the settings for the ETL process.
      - Interact | partitions | <partitionName> | simulator
        This section describes all the configuration properties for the Unica Interact simulator. It is not recommended to perform other simulation related actions, such as add, copy, delete, and modify, when a simulation run is in progress. The configuration category defines the parameters to be defined to run the coverage analysis scenario of Simulator module.
  - Unica Interact design environment configuration properties
    This section describes all the configuration properties for Unica Interact design environment.
  - Unica Journey configuration properties
    The Unica Journey configuration properties are available on the Settings > Configuration page. For more details on the configuration properties, see the Journey Administrator Guide.
  - Unica Plan configuration properties
    The Unica Plan configuration properties on available on the Settings > Configuration page. For more details on the configuration properties, see the Plan Administrator Guide.
  - Unica Platform configuration properties
    This section describes the Unica Platform configuration properties on the Configuration page.
  - Unica Segment Central configuration properties
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Content Integration facilitates easy integration with Content Management Systems and enables searching content from the Content Management Systems.
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Interact | partitions | <partitionName> | services | contactHist | fileCache

The configuration properties in this category define the cache settings for the service that collects contact history data if you are using a database loader utility.

Prerequisite: For Configuration Affinium|interact|partitions|<partitionName>|services|externalLoaderStagingDirectory set loaderStagingData.

threshold

Description: The number of records accumulated before the flushCacheToDB service writes the collected contact history data to the database.
Default value: 100

insertPeriodInSecs

Description: The number of seconds between forced writes to the database.
Default value: 3600