Marketing Platform upgrade scenarios

Upgrade your installation of Marketing Platform after you understand the guidelines that apply to your current version of Marketing Platform.

Follow the guidelines in the following table for upgrading Marketing Platform.

Table 1. Marketing Platform upgrade scenarios
Marketing Platform source version Upgrade path
7.x, 8.0.x, 8.1.x, 8.2.x, and 8.5.x A direct upgrade is not supported. Complete the following steps to upgrade to Marketing Platform version 10.0.
  1. Upgrade from your current version to version 8.6.0.

    To complete the upgrade to version 8.6.0, obtain the software and follow the instructions in the installation guide for that version.

    Note: Versions before 9.1.1 did not have a separate upgrade guide; upgrade instructions were included in the installation guide.
  2. Upgrade from version 8.6.0 to version 10.0.

    To complete the upgrade to version 10.0, obtain the software and follow the instructions in this upgrade guide.
8.6.x and above Upgrade your installation of Marketing Platform as described in one of the following topics.

The Marketing Platform upgrade installer can automatically complete the data migration that is required for an upgrade. However, if your organization's policy does not allow automatic data migration, you must complete the procedure to upgrade manually.