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Administrator Guide
With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
Overview
With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
For more information
Different people in your organization use Unica Plan to accomplish different tasks. Information about Unica Plan is available in a set of guides, each of which is intended for use by team members with specific objectives and skill sets.

Administrator Guide
With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
- Overview
  With Unica Plan, you organize the people, tasks, and budget for marketing programs, while you reduce costs and time to market.
  - Administering Plan in a clustered environment
    If you are running Unica Plan in a clustered environment, do all system administration tasks on one instance.
  - About optional features
    Unica Plan offers several options that extend the core, out-of-box features. Your organization can integrate Unica Plan with other HCL products, or enable add-on modules.
  - For more information
    Different people in your organization use Unica Plan to accomplish different tasks. Information about Unica Plan is available in a set of guides, each of which is intended for use by team members with specific objectives and skill sets.
  - About managing users
    You create and manage users and user groups with features installed with theUnica Platform
  - Plan administration process overview
    After you install Unica Plan, the administrator must configure the product and build objects, such as lists definitions and templates, before users can start working.
  - Administrative Settings page
    When you select Settings > Unica Plan Settings, the Administrative Settings page appears.
  - Setting your timezone
    You can set your timezone so you see Unica Plan dates and times in the locale time. You customize your timezone in the Unica Platform user settings.
  - About system-wide non-work dates
    In Unica Plan, you can account for dates when, by default, no work is done on tasks. Unica Plan does not include non-work time in task duration calculations.
  - Triggers
    Triggers can perform powerful custom validations and both pre- and post-event processing. Use triggers to integrate the out-of-box processing capabilities of Unica Plan with custom business processes.
  - About publishing advanced searches
    To help users find objects efficiently, Unica Plan provides an advanced search feature. After users enter criteria for a search, they can provide an identifying name and save the search for future use. Administrators manage saved searches.
  - Viewing a list of locked objects
    Unica Plan includes a tool for viewing a list of the objects that are currently locked in the application.
  - Tuning the performance of Plan
    Unica Plan provides configuration properties that you can configure to increase system performance. To access these configuration properties, click Settings > Configuration > Unica Plan.
  - Configuring the markup feature
    Unica Plan provides markup tools for making comments on attachments. When Unica Plan users send approvals for review, approvers can place their comments directly in the electronic file, where they can be viewed by other users.
  - Configuring system logs
    To log configuration, debugging, and error information, Unica Plan uses the Apache log4j utility. To change the types of messages that this utility includes in the system log, you must change the value of the level property in the plan_log4j.xml file placed in the <Plan_Home>/conf/ location. The plan_log4j.xml file is referenced in the JVM system properites by the -Dlog4j2.configurationFile and -Dlog4.configurationFile. If you are using an XML file other than plan_log4j.xml in the properties -Dlog4j2.configurationFile and -Dlog4.configurationFile, then you must use the same file, instead of using the plan_log4j.xml file, for the earlier mentioned purpose
  - Integrating Unica Content Integration
    Unica Content Integration facilitates easy integration with Content Management Systems and enables searching content from the them.
- Plan interface customization options
  Unica Plan offers options for customizing the user interface. You can customize or rebrand the Unica Plan interface to match your organization's needs.
- Unica Plan integrations
  Unica Plan offers integration with Unica Campaign, Unica Centralized Offer Management, and Unica Journey. Integration with Unica Centralized Offer Management is only used for migrating offer management capability from Unical Plan to Unica Centralized Offer Management.
- Marketing object types
  Marketing objects are the work products that a team develops and reuses in the course of marketing activities. In addition to a set of standard marketing object types that is supplied with Unica Plan, you can create custom marketing object types.
- Project and request deactivation
  After your organization uses Unica Plan for some time, the user interface can become cluttered with out-dated or unwanted projects and requests. You can deactivate projects and requests to reduce clutter and simplify searches.
- Plan reports
  Unica Plan provides a set of default reports and dashboard report components. The Unica Plan reports package provides extra reports and dashboard report components, which are created in IBM® Cognos®, a separate business intelligence application.
- Template Basics
  A template for a marketing object type, such as a plan, program, or project, defines the information that your organization wants to capture about the object. Then, you use templates to create object instances. If you have the Financial Management module installed, an invoice template defines the information that your organization wants to capture in invoices.
- Adding or editing templates
  After you identify the template components that you need, you can create the template. You need to build components before assembling them in the template.
- Program and project templates
  Program and project templates have additional tabs that customize the object instances that are made from the template.
- About forms
  A form is a collection of attribute fields that gather information about an object.
- About attributes
  An attribute defines a piece of information that you want to gather from a user. For example, the information can be text, integers, dates, or a choice from a predefined list. In Unica Plan, you define attributes to collect these different types of information, and then place them on forms. Then, you can add or more forms to templates as tabs. When users create items, they select a template. Each attribute that is included in the template corresponds to a field or other user interface control on the tabs that collect information.
- About metrics
  Metrics measure the performance of an object and are always numeric. Typical metrics include financial metrics, such as cost and revenue, and performance metrics, such as the number of contacts and the number of responses in a particular marketing campaign.
- Multiple locale support
  For organizations with Unica Plan users in multiple locales, you can translate the labels and text strings in the user interface for each locale.
- About security
  You configure security policies that grant users permission to access specific objects and features through assigned access roles.
- Setting up alerts
  Alerts are notifications of important changes that users need to know about, or reminders about actions that they need to take.
- About list definitions
  The user interface of Unica Plan presents several list box controls that you can configure to provide a customized set of options.
- Implementing project health rules
  To help project owners and participants track the overall status of their projects, you configure the system to calculate project health.
- Exporting and importing metadata
  You can transfer data structures (metadata) between Unica Plan systems using the export and import features.
- Setting up libraries for digital assets
  Through the optional Digital Asset Management module, Unica Plan provides centralized management, secure storage, and web-based access for digital assets.
- Setting up accounts
  An account in Unica Plan represents a specific corporate General Ledger (GL) account that is established by a finance department to track and control expenditures and cash flows. Accounts are a feature of the optional Financial Management module.
- About advanced topics
  This chapter provides information about advanced customization options for the Unica Plan interface.
- Unica Plan Rest API
  The Unica Plan REST API is a façade that provides a client view of a running Unica Plan instance.

Unica Plan documentation and help

Different people in your organization use Unica Plan to accomplish different tasks. Information about Unica Plan is available in a set of guides, each of which is intended for use by team members with specific objectives and skill sets.

The following table describes the information available in each guide.

Table 1. Guides in the Unica Plan documentation set
The following three-column table describes tasks in one column, guide names in the second column, and audience in the third column.
If you	See	Audience
Plan and manage projects Establish workflow tasks, milestones, and personnel Track project expenses Get reviews and approvals for content Produce reports Create to-dos and checklists	Unica Plan User's Guide	Project managers Creative designers Direct mail marketing managers Marketers
Design templates, forms, attributes, and metrics Customize the user interface Define user access levels and security Implement optional features Configure and tune Unica Plan	Unica Plan Administrator's Guide	Project managers IT administrators Implementation consultants
Create marketing campaigns Plan offers Implement integration between Unica Plan and Unica Campaign Implement integration between Unica Plan and IBM Digital Recommendations	Unica Plan and Integration Guide	Project managers Marketing execution specialists Direct marketing managers
Learn about new system features Research known issues and workarounds	Unica Plan Release Notes®	Everyone who uses Unica Plan
Install Unica Plan Configure Unica Plan Upgrade to a new version of Unica Plan	Unica Plan Installation Guide	Software implementation consultants IT administrators Database administrators
Create custom procedures to integrate Unica Plan with other applications	Unica Plan Integration Module and the API JavaDocs available when you click Help > Product Documentation in Unica Plan, and then download the UnicaPlan<version>PublicAPI.zip file for the SOAP API and UnicaPlan`<version>`PublicAPI-RestClient.zip for the REST API.	IT administrators Database administrators Implementation consultants
Learn about the structure of the Unica Plan database	Unica Plan System Schema	Database administrators
Need more information while you work	Get help and search or browse the User's, Administrator's, or Installation guides: Click Help > Help for this page Access all of the Unica Plan guides: Click Help > Product Documentation Access guides for all Unica products: Click Help > All Unica Suite Documentation	Everyone who uses Unica Plan

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