Alerts and Notifications

Unica will be sending alerts and notifications on different events or triggers on the license usage. Notifications & alerts will be sent to users with role Admin Role (HCL Marketing Platform) and the System alerts (under Notification Subscription for Unica Platform ) are turned on for the user.


License Type	Product	Alert or Notification	Scenario
Term/Perpetual	Unica Marketing Platform	Alert and notification both	No valid license found for Unica Marketing Platform
Term	All	Alert and notification both	Term license -reaches to mid duration
Term	All	Alert and notification both	Term license -reaches to 30 days of expiry
Term	All	Alert and notification both	Term license – reaches to 7 days of expiry
Term	All	Alert and notification both	Term license - reaches to expiry 24 hours.
Term	All	Alert and notification both	Term license –expiry by NN:NN time.
Term	All	Alert and notification both	Term license - already expired.
Term	All	Alert and notification both	Term license – grace period details
Term	All	Alert and notification both	Term license – every day, till term grace period ends
Term	All	Alert and notification both	Term licenses – when grace period ends
Term	All	Alert and notification both	Consumption count – reaches 50% usage
Term	All	Alert and notification both	Consumption reaches to 75%
Term	All	Alert and notification both	Consumption reaches to 90%
Term	All	Alert and notification both	Consumption reaches to 95%
Term	All	Alert and notification both	Consumption reaches to 100%
Term	All	Alert and notification both	License consumption expired
Term	All	Alert and notification both	License consumption with overdraft details if any
Term	All	Alert and notification both	Consumption details with overdraft – till overdraft reaches to end.
Perpetual	All	Alert and notification both	Consumption count – reaches 50% usage
Perpetual	All	Alert and notification both	Consumption reaches to 75%
Perpetual	All	Alert and notification both	Consumption reaches to 90%
Perpetual	All	Alert and notification both	Consumption reaches to 95%
Perpetual	All	Alert and notification both	Consumption reaches to 100%
Perpetual	All	Alert and notification both	License consumption being used in unrestricted quota

Note: Marketing Platform and Campaign products, support count based licensing mode. The consumption range for these products vary i.e. can go up or can come down. When the consumption reaches multiple values, then notification will be sent to the user. Notification will be sent to the user only the first time when they consume multiple values of the entitlement usage.