Marketing Operations documentation and help

Different people in your organization use HCL® Marketing Operations to accomplish different tasks. Information about Marketing Operations is available in a set of guides, each of which is intended for use by team members with specific objectives and skill sets.

The following table describes the information available in each guide.

Table 1. Guides in the Marketing Operations documentation set
The following three-column table describes tasks in one column, guide names in the second column, and audience in the third column.
If you	See	Audience
Plan and manage projects Establish workflow tasks, milestones, and personnel Track project expenses Get reviews and approvals for content Produce reports	HCL Marketing Operations User's Guide	Project managers Creative designers Direct mail marketing managers
Design templates, forms, attributes, and metrics Customize the user interface Define user access levels and security Implement optional features Configure and tune Marketing Operations	HCL Marketing Operations Administrator's Guide	Project managers IT administrators Implementation consultants
Create marketing campaigns Plan offers Implement integration between Marketing Operations and Campaign Implement integration between Marketing Operations and IBM® Digital Recommendations	HCL Marketing Operations and HCL Integration Guide	Project managers Marketing execution specialists Direct marketing managers
Learn about new system features Research known issues and workarounds	HCL Marketing Operations Release Notes®	Everyone who uses Marketing Operations
Install Marketing Operations Configure Marketing Operations Upgrade to a new version of Marketing Operations	HCL Marketing Operations Installation Guide	Software implementation consultants IT administrators Database administrators
Create custom procedures to integrate Marketing Operations with other applications	HCL Marketing Operations Integration Module and the API JavaDocs available when you click Help > Product Documentation in Marketing Operations, and then download the IBM`<version>`PublicAPI.zip file for the SOAP API and IBM`<version>`PublicAPI-RestClient.zip for the REST API.	IT administrators Database administrators Implementation consultants
Learn about the structure of the Marketing Operations database	HCL Marketing Operations System Schema	Database administrators
Need more information while you work	Get help and search or browse the Marketing Operations User's, Administrator's, or Marketing Operations Installation guides: Click Help > Help for this page Access all of the Marketing Operations guides: Click Help > Product Documentation Access guides for all HCL Marketing Software products: Click Help > All HCL Marketing Software Suite Documentation	Everyone who uses Marketing Operations