If you deactivated multiple projects and requests and change
your mind, you can reactivate projects and requests in bulk.
About this task
Note: You can also reactivate up to 1000 projects at one
time from the project list pages.
Procedure
- Go to Settings>Administration
Settings>Deactivation Administration>Reactivate
Projects and Requests.
- Set up a query to find the subset of projects and requests
you want to reactivate.
Note: Projects
and requests appear in your search results only if they fit the criteria
and are in a deactivated state.
- After you set up the query, click Reactivate
Projects and Requests to schedule the reactivation.
- Required: Enter a unique, descriptive name
to reuse this query.
The query name identifies the
search so you can reuse it. The log file also draws part of its name
from the query name.
The window lists the number of projects
that currently meet the search criteria. Marketing Operations runs
the query again when reactivation is scheduled and reactivates the
projects that fit the criteria then.
- Schedule the deactivation.
This feature uses
the HCL®
Marketing Platform scheduler.
For more information about the scheduler, see the HCL
Marketing Platform documentation.
- Enter or verify the name of the schedule so you can
use it again.
- Select when to start running the reactivation from the
list.
Note: A bulk deactivation process might require
many minutes and use many system resources. Consider scheduling bulk
operations for an off-peak time of day.
- Now. If you choose this option, the reactivation
goes into the queue immediately.
- On a date and time. Specify when you want
the reactivation to start.
- On a trigger
- On a trigger after a date
- On completiton of other tasks
- Select when to stop running the reactivation from the
following options.
- Only run once
- Stop after X occurences. Set the reactivation
to run a specified number of times.
- Stop by date and time. Set the reactivation
to run until a specified date and time.
- Optional: You can also send set up triggers
to run on successful completion of the reactivation or on error.
- Click Run with this schedule.
After you set up the reactivation, you view the schedule
definitions so you can see your reactivation in the schedule.
Results
After reactivation, projects and requests appear in the All
projects and requests view again.
When the reactivation
completes, you receive an alert. If an error occurs, you also receive
an alert. If you configured email notifications, you receive an email
in addition to an alert. The alert contains the file path to the log
for further details or troubleshooting.
The path to the log
file is <Plan_home>\logs\bulkdeactivationreactivation.
The log name is formatted bulkDeactivationReactivation-<search_name>.log,
where "search name" is the name you entered in step 4. The log file
lists projects and requests that were reactivated. For troubleshooting,
the log also lists the names of any projects or requests that could
not be reactivated categorized by the error code.