Reactivating projects and requests in bulk

If you deactivated multiple projects and requests and change your mind, you can reactivate projects and requests in bulk.

About this task

Note: You can also reactivate up to 1000 projects at one time from the project list pages.

Procedure

  1. Go to Settings>Administration Settings>Deactivation Administration>Reactivate Projects and Requests.
  2. Set up a query to find the subset of projects and requests you want to reactivate.
    Note: Projects and requests appear in your search results only if they fit the criteria and are in a deactivated state.
  3. After you set up the query, click Reactivate Projects and Requests to schedule the reactivation.
  4. Required: Enter a unique, descriptive name to reuse this query.

    The query name identifies the search so you can reuse it. The log file also draws part of its name from the query name.

    The window lists the number of projects that currently meet the search criteria. Marketing Operations runs the query again when reactivation is scheduled and reactivates the projects that fit the criteria then.

  5. Schedule the deactivation.
    This feature uses the HCL® Marketing Platform scheduler. For more information about the scheduler, see the HCL Marketing Platform documentation.
    1. Enter or verify the name of the schedule so you can use it again.
    2. Select when to start running the reactivation from the list.
      Note: A bulk deactivation process might require many minutes and use many system resources. Consider scheduling bulk operations for an off-peak time of day.
      • Now. If you choose this option, the reactivation goes into the queue immediately.
      • On a date and time. Specify when you want the reactivation to start.
      • On a trigger
      • On a trigger after a date
      • On completiton of other tasks
    3. Select when to stop running the reactivation from the following options.
      • Only run once
      • Stop after X occurences. Set the reactivation to run a specified number of times.
      • Stop by date and time. Set the reactivation to run until a specified date and time.
  6. Optional: You can also send set up triggers to run on successful completion of the reactivation or on error.
  7. Click Run with this schedule.
    After you set up the reactivation, you view the schedule definitions so you can see your reactivation in the schedule.

Results

After reactivation, projects and requests appear in the All projects and requests view again.

When the reactivation completes, you receive an alert. If an error occurs, you also receive an alert. If you configured email notifications, you receive an email in addition to an alert. The alert contains the file path to the log for further details or troubleshooting.

The path to the log file is <Plan_home>\logs\bulkdeactivationreactivation. The log name is formatted bulkDeactivationReactivation-<search_name>.log, where "search name" is the name you entered in step 4. The log file lists projects and requests that were reactivated. For troubleshooting, the log also lists the names of any projects or requests that could not be reactivated categorized by the error code.