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HCL Marketing Operations User's Guide
HCL® Marketing Operations is a tool for enterprise planning, collaboration, and workflow that provides a complete solution for the needs of marketers. You can use Marketing Operations to get a comprehensive and holistic view of all marketing projects across your company.
Approvals
An approval process streamlines the process of having your work reviewed and approved. Multiple users can review work in parallel or in an order that represents your business processes.
Approval process workflow
To begin the approval process, you create an approval, add approvers, and add approval items. Then, you submit the approval and the review process begins. HCL® Marketing Operations sends the approval process to approvers based on their sequence and whether the reviewers are required or optional. The approval process can go through several iterations as all the approvers complete their review.
Reactivating approval processes that are on hold
After you put an approval process on hold, you can reactivate it to resume the review process.

Reactivating approval processes that are on hold

After you put an approval process on hold, you can reactivate it to resume the review process.

Procedure

Open the approval process that you want to reactivate.
1. Select Operations > Approvals. The My Active Approvals view displays by default.
2. Approval processes that are on hold are not active, so they are not available in this view. Select All Approvals.
Click Change Status and select Continue Review.
Enter comments about why you want to continue the review, and click Request Approvals.
Note: Whenever any approver is checked and you want them to reapprove, the approval round number is incremented.

Results

The approval process status changes to In Progress. HCL® Marketing Operations sends a notification to the approvers that the approval process is active and they can respond.