How HCL Marketing Operations determines the alert sender

When HCL® Marketing Operations sends an alert notification through email, the sender email address is the first valid address of the following.

Procedure

  1. The user who initiated the action that triggered the alert.
  2. The owner of the object instance.
  3. The value of the notifyDefaultSenderEmailAddress property. Click Settings > Configuration > Marketing Operations > umoConfiguration > Email.

Results

If none of these email addresses is valid, Marketing Operations issues a warning (to the log file) and does not send an email alert.