Known issues
This table contains known issues in HCL® Marketing Operations version 10.0.
| Issue | Issue ID | Description |
|---|---|---|
| Error occurs when performing certain actions on setup integrated with Tivoli Access Manager. | N/A | When integrated with Tivoli Access Manager, under select circumstances, an "Incomplete Reply from server" error might occur when performing certain actions in the application (for example, configuring form attributes). |
| REST API support is not available for all APIs in V10. | N/A | REST API support is not available for all APIs. To see supported APIs in V10, see IBM Marketing Operations REST APIs. |
| NOT EXISTS produces duplicate results in DB2® v10.1. | N/A | In systems that use DB2 v10.1, the
NOT EXISTS operator produces duplicate results. Results can be incorrect for queries that include a
NOT EXISTS clause. As a workaround, you can set the DB2_ANTIJOIN registry
parameter to NO and restart the DB2
server. For example, |
| Error on Return to Previous Page. | 1054 | An error results when a user with no security permissions clicks Return to Previous Page on the Dashboard. |
| An error occurs in the fill-down feature of the workflow if user selects localized user or team. | 71853 | In some non-English locales, on the workflow page, the cell fill-down feature does not save values if the users or teams have special characters in their names. Special characters include: "^," "%," and "&." |
| When zoom feature of the Calendar object is used, the view does not show the current Quarter and Month values. | 91722 | On the Calendar object, when a user zooms from the weekly view to a more granular timeline option, the correct span of weeks is not displayed. In Quarterly view, Quarter 1 is displayed on screen instead of the current quarter. In Monthly view, January is displayed for the Monthly view instead of the current month. |
| Process flow chart layout issue in workflow designer and project workflow. | 163452 | The process flow chart layout does not render correctly in Internet Explorer 10. |
| An approval with dependencies enforced can be canceled even if its dependent task is not yet finished. | 163730 | The user should receive an error and not be able to cancel the approval until the dependent task is finished. |
| Columns moved to Selected columns still display in Available Columns. | 163736 | After you add columns to Selected columns, the columns should not appear in Available Columns. |
| Marketing Operations does not inform the user what deactivation does to the project or request. | 166376 | Marketing Operations should include information or confimration about what deactivation means to a project or request. |
| Incorrect icon on Marketing Operations mobile. | 171038 | The same icon displays for Marketing Operations forms, form tasks, and budget line items. |
| Export file name formatted incorrectly. | 174130 | The export file name is incorrectly formatted for programs and projects. Other tabs do not display. |
| The workflow process view does not show tasks in correct order. | 175909 | In a case when 3 tasks depend on 1 task, the dependency arrow is missing from user interface. This issue occurs only on Internet Explorer 10. This problem does not occur in Spreadsheet view. |
| The delete row and undo mix on workflow is distorting the tasks and its sequence. | 175966 | In the workflow edit mode, when you undo a bulk task delete operation, it does not work properly. To workaround this issue, click the cancel button on the workflow instead using undo. |
| Offers can display multiple times in certain cases in integrated Marketing Operations- Campaign systems. | 176049 | In certain cases, clicking search or remove in the TCS can cause duplicate copies of the offers in the Browse section |
| Budget version menu closes automatically in Chrome 37. | 176713 | If users have multiple budget versions and hover over the Mark this version active checkbox, the budget version menu collapses when using Chrome 50 or later. |
| During installation, uppercase database credentials cause errors. | 176872, 176873 | To work around this issue, enter database details for the host name and domain name in lower case characters. |
| The single URL feature for opening objects with all tabs in read only mode has a small number of cases in which the objects opened are either editable or displayed without the full set of tabs. | 172846, 172847, 172489, 172856 | The situations described include the links in the project’s hierarchy in an object opened by a single URL, a single URL link within the window opened by a single URL, single URLs pointing to assets or account objects, the analysis tab of a plan or program object clicked as a single URL, or an attachment tab. |
| Invalid values cause user interface distortion in the advanced search pop-up. | 177317 | Search result numbers display incorrectly when invalid values are present. The Advanced Search pop-up is distorted. |
| 5000 error occurs when saving more than one form with the same URL attribute to an asset template. | 177680 | This error does not affect plans. |
| User Folders incorrectly displays "None". | N/A | User Folders displays a non-existent folder labeled "None." You can ignore this entry. |
| A saved form is not editable in a Safari browser when users drag the attribute element on the form palate, and immediately after try to click any button. | 220089 | To avoid this issue, after dragging the attribute element on form palate, if the user clicks somewhere else in form editor palate before they click any button, and then click Save and Exit, Save Changes, Preview, or Cancel, users can edit the form. |
| In a Safari browser, when you click Download Original in the markup window, the file is saved successfully on disk. However, it opens a blank tab window along with every download. This is a Safari browser issue. | 224272 | To avoid this issue you can try to hold the Option key and click Download Original to download without opening new blank tab. You can also right click Download Original to open a context pop-up menu. Click Save Image As... to save the file to the desired location. It does not open a new tab. |
| XML tags are displayed in the Active Plans window. | 235781 | XML tags are displayed in the Active Plans window when a user clicks Operations > Plans for the first time after installation. |