Event-triggered alerts

Event-triggered alerts are notifications that Marketing Operations sends in response to system events.

They track changes that already occurred. For example, when someone creates an approval, the system sends the user who is its approver an alert.

HCL® Marketing Operations can send notifications for event-triggered alerts almost immediately after they occur. Each time an event that triggers an alert occurs (such as a new approval request), Marketing Operations adds it to a queue. At a specified interval, Marketing Operations checks the queue and sends out notifications for all of the waiting events. By default, this interval, or polling period, is every 5 seconds. You can change this default frequency by setting the notifyEventMonitorPollPeriod property: Click Settings > Configuration > Marketing Operations > umoConfiguration > Notifications.

For information about all of the event-related configuration properties, see the HCL Marketing Operations Installation Guide.