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  1. Home
  2. Administrator's Guide
  3. Journey user roles and permissions

    Before you begin using Unica Journey, you should assign roles and permissions to users.

  • Administrator's Guide
    • An Introduction to Unica Journey

      Unica Journey is a goal-based orchestration solution to craft, execute, and visualize context-driven, personalized, multi-step omnichannel customer experiences.

    • Unica Journey integrations
    • Process of Starting and Stopping Journey

    • Journey user roles and permissions

      Before you begin using Unica Journey, you should assign roles and permissions to users.

      • Assigning permissions to Journey Roles

        Before assigning a role to a user, you should assign permissions to the available roles.

      • Assigning JourneyAdmin role to a user

        To assign JourneyAdmin role to a user, complete the following steps:

      • Assigning JourneyUser role to a user

        To assign JourneyUser role to a user, complete the following steps:

      • Assigning ContactCentralAdmin role to a user

        Unica Journey administrator must assign the ContactCentralAdmin role to Journey users for them to access Contact Central. For enabling the contact central for Journey the value of Contact_Central_Configured value should be set to 'Yes' from platform. By default, the value is set to No. User can select the desired value Yes/No for Contact_Central_Configured from the path Affinium|Journey in Platform. For more information, see Unica Contact Central Administration Guide.

    • Journey interaction logging

      Interaction Logging for Journey is executed as a scheduled job. The scheduling parameters are set in application.properties file of the Journey Engine. The following is an example of the setting:

    • Journey logging

      In Journey version 12.1.2 and earlier, the property JOURNEY_LOGGING, in the journey_master_config.properties file, was only used for tracing the audience.

    • Journey Records Validation

      When records enter a Journey, users can set validation on the records.

    • Journey GDPR
    • Kafka authentication using SSL
    • Configure Web Application servers Tomcat for SSL

      On every application server on which a Unica application is deployed, configure the web application server to use the certificates you have decided to employ.

    • Mailchimp Configuration

      Configuration of Mailchimp as external source with Journey.

    • Settings

      Use the settings menu to manage the Journey integrations like Email connectors, SMS connectors, CRM connections, and REST integrations.

Journey user roles and permissions

Before you begin using Unica Journey, you should assign roles and permissions to users.

  • Assigning permissions to Journey Roles
  • Assigning JourneyAdmin role to a user
  • Assigning JourneyUser role to a user
Note: Any changes in configuration requires a restart of Unica Journey. For more information related to security configurations, see Unica Platform Administrator's Guide.
  • Assigning permissions to Journey Roles
    Before assigning a role to a user, you should assign permissions to the available roles.
  • Assigning JourneyAdmin role to a user
    To assign JourneyAdmin role to a user, complete the following steps:
  • Assigning JourneyUser role to a user
    To assign JourneyUser role to a user, complete the following steps:
  • Assigning ContactCentralAdmin role to a user
    Unica Journey administrator must assign the ContactCentralAdmin role to Journey users for them to access Contact Central. For enabling the contact central for Journey the value of Contact_Central_Configured value should be set to 'Yes' from platform. By default, the value is set to No. User can select the desired value Yes/No for Contact_Central_Configured from the path Affinium|Journey in Platform. For more information, see Unica Contact Central Administration Guide.

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