Welcome
Installation Guides
Installation Guide
An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
Installing Unica Interact
You must run the Unica installer to start the installation of Unica Interact. The Unica installer starts the product installer during the installation process. Make sure that the Unica installer and the product installer are saved at the same location.
Post installation steps
After Unica Interact run time is successfully installed, it is required to set the INTERACT_HOME environment variable pointing to the Unica Interact installation directory before starting the Application Server. If this is not done, Unica Interact logs will not get generated. If IBM WebSphere is used as the application server hosting Interact run time instance, ensure that you add a JVM parameter -DDEFAULT_PERSISTENCE_PROVIDER=false.

Unica Interact
Release Notes
System Requirements
Installation Guides
- Installation Guide
  An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
  - Installation overview
    An installation of HCL Unica products is complete when you install, configure, and deploy the HCL Unica products . The Installation Guide provides detailed information about installing, configuring, and deploying the products.
  - Planning the Unica Interact installation
    When you plan your Unica Interact installation, ensure that you have set up your system correctly, and that you have configured your environment to deal with any failures.
  - Preparing data sources for Unica Interact
    The Unica Interact runtime environment uses data sources to store user and interaction data.
  - Installing Unica Interact
    You must run the Unica installer to start the installation of Unica Interact. The Unica installer starts the product installer during the installation process. Make sure that the Unica installer and the product installer are saved at the same location.
    - Installing Unica Interact by using the GUI mode
      For Windows™, use the GUI mode to install Unica Interact. For UNIX™, use the X Window System mode to install Interact.
    - Installing Unica Interact using the console mode
      The console mode allows you to install Interact using the command-line window. You can select various options in the command-line window to complete tasks such as selecting the products to install, or selecting the home directory for the installation.
    - Installing Unica Interact silently
      Use the unattended or silent mode to install Unica Interact multiple times.
    - Unica Interact Reports
    - Post installation steps
      After Unica Interact run time is successfully installed, it is required to set the INTERACT_HOME environment variable pointing to the Unica Interact installation directory before starting the Application Server. If this is not done, Unica Interact logs will not get generated. If IBM WebSphere is used as the application server hosting Interact run time instance, ensure that you add a JVM parameter -DDEFAULT_PERSISTENCE_PROVIDER=false.
    - Installing the stand-alone ETL process
      To process large numbers of event pattern ETL processes, you can install the ETL process for optimal performance. By default, the ETL process is installed when installing InteractRT.
  - Configuring Unica Interact before deployment
    You must complete specific tasks before you deploy Unica Interact. There are no pre-deployment configuration tasks for Unica Interact Design Time and Unica Interact Run Time.
  - Deploying Unica Interact
    You must deploy the Unica Interact runtime environment for every instance of the runtime server that you install. You can deploy Interact Design time environment on the same machine or a different machine as runtime environment using the InteractDT EAR or InteractDT WAR.
  - Configuring Unica Interact after deployment
    After you deploy Unica Interact, you must configure the Unica Interact design time and runtime environments. Configuring the environments completes a basic installation of Unica Interact.
  - Configuring multiple partitions for Unica Interact
    In the Unica family of products, partitions provide a way to secure the data that is associated with different groups of users. When you configure Unica Campaign or a related Unica application to operate with multiple partitions, users can see each partition as a separate instance of the application. There is no indication that other partitions exist on the same computer.
  - Uninstalling Unica Interact
    Run the Unica Interact uninstallers to uninstall Unica Interact. When you run the Unica Interact uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.
  - configTool
    The properties and values on the Configuration page are stored in the Unica Platform system tables. You can use the configTool utility to import and export configuration settings to and from the system tables.
Upgrade Guide
Administrator Guide
Unica Interact provides documentation and help for users, administrators, and developers.
User Guide
Unica Interact provides documentation and help for users, administrators, and developers.
Tuning Guide
An installation of Unica Interact consists of several components including third-party tools (such as web application servers, databases, and load balancers) and components such as Unica Platform and Unica Campaign. All of these components have several properties, features, and settings you can configure to improve performance.
System Tables
Reports
Macros for HCL Unica
Macros can be used in Unica Campaign and Unica Interact to enhance your flowcharts.
GDPR Guide
Unica Interact provides documentation and help for users, administrators, and developers.
Rest API Guide
Licensing Guide
PDFs
Glossary
Notices

Post installation steps

After Unica Interact run time is successfully installed, it is required to set the INTERACT_HOME environment variable pointing to the Unica Interact installation directory before starting the Application Server. If this is not done, Unica Interact logs will not get generated. If IBM WebSphere is used as the application server hosting Interact run time instance, ensure that you add a JVM parameter -DDEFAULT_PERSISTENCE_PROVIDER=false.