Known issues

Issue ID	Description
HMA-363906	The wrong version (12.1.7 instead of 12.1.8) appears in the Upgrade tool.
HMA-363887	PostgreSQL installer fails for ETL scripts and asks for user name as is it does not run through the installer.
HMA-363611	Confirmation message for unsaved changes is missing when you navigate away from Rules to Filters tab in FlexOffer.
HMA-363494	In Strategy, redrafted Plan Offers are not getting greyed out or struck out.
HMA-363437	In Chrome browser and for Russian locale, the string Expiration Date is not completely visible in the A/B Testing Advanced Options page within Interact > Interactive Channel > Strategy > Add/Modify Rules.
HMA-363436	In Chrome browser and for Russian locale, the string AB Testing is not completely visible in the Add/Modify Rules page within Interact > Interactive Channel > Strategy.
HMA-363435	In Chrome browser and for Russian locale, the string AB Testing is not completely visible in the Strategy page within Interact > Interactive Channel.
HMA-363338	Flowchart validation exception is seen at Interact Startup for Event Pattern.
HMA-363335	In getOffers results, Numeric SSDB Offer Attribute value is returned as 0.0.
HMA-363322	When in use, you cannot delete the RTA.
HMA-363261	If user passes double apostrophe in the title attribute, then the URL is does not converted to the IRS URL.
HMA-363065	In FlexOffer rules, there are performance issues in Select all and Enable, Disable, or Modify rules.
HMA-362985	For Germal locale, UI alignment of Cancel button is not proper in validation message when user tries to delete the undeployed FlexOffer.
HMA-362979	You cannot save the filter for FlexOffer because of the duplicate key of offer status.
HMA-362303	On an Apache Tomcat and PostgreSQL setup, when taking performance runs, we observed `DataAccessException` duplicate key value that violates the unique constraint `uaci_eventpatternstate_pkey` error.
HMA-362236	WL14 crashes if you delete interactDT.war from the console.
HMA-362052	On the FlexOffers UI, if user updates a single rule, all rules that are selected get updated.
HMA-361887	A smart rule cannot be edited if it references a segment that is redrafted in Segment Central.
HMA-361685	When editing learning attribute bins, only dot (`.`) can be used as the decimal point.
HMA-359203	If Message Connector is deployed in the same application server instance as Interact run time, the following error appears only when you restart the Message Connector application: `[ServletContext@1932695468[app:MessageConnector module:MessageConnector.war path:null spec-version:4.0]] Servlet failed with an Exception java.lang.IllegalStateException: Cache[MessageConnectorCache] is closed` Workaround Restart the whole application server instance.
HMA-357528	The Duplicate entry `184884-1-0-0 for key PRIMARY` exception is seen when you run aciUpgradeTool_runtab.sh to upgrade Interact Run Time. Workaround: To add the Distributed option, run the following command: configTool.bat -vp -p "Affinium\|interact\|cacheManagement\|Cache Managers\|EHCache\|Parameter Data\|cacheType" -f ehcache-cacheType-dropdown.xml If there is an issue while adding values, run the following command before running the earlier command: configTool.bat -d -p "Affinium\|interact\|cacheManagement\|Cache Managers\|EHCache\|Parameter Data\|cacheType\|value" -o
HMA-355974	If you use Safari browser, the Cancel and Add buttons do not appear in the Add New Rule window for FlexOffer.
HMA-355126	An error is seen while deploying unica.ear file on JBoss. Workaround: Add the following line of code in <EAR-File>.ear\META-INF\jboss-deployment-structure.xml `<module name="org.apache.logging.log4j.api"/>` Make similar changes to unica.ear in sub-deployment.
HMA-355052	In case of Interact installer, the EAR file generation does not ask for InteractDT.
HMA-354698	The newly added time related formats, `YMDT`, `MDYT`, `DMYT`, and `HHmmss`, are not supported in the validation of interactive flowcharts. Workaround: Ignore the validation error. They will work once being deployed to the run time.
HMA-352971	An empty IntearctDT folder is created on a setup only Interact run time is installed.
HMA-352587	Installer creates both DT and RT folders even if user chooses only one of them.
HMA-352144	If Interact Design Time is deployed with a URL different than that of Campaign, the configuration Affinium\|InteractDT\|navigation needs to be updated accordingly after installation.
HMA-349786	On Red Hat JBoss Enterprise Application Platform 7.4, Interact Design Time Swagger does not work. Workaround: Open the URL: `_http://host:port/Campaign/swagger-ui.html_` Update the base URL in the prompt: `_http://host:port/Campaign/api/interact/rest/v2/_`
HMA-349258	The bin folder is missing in the <Interact_Home>/Interact/tools location if you only install RT. You may also see the following error: `ERROR [LicenseUpdater] com.unicacorp.interact.dao.jdbc.TrackItemDAOJdbcImpl Error serializing data for item - <item details>` `java.nio.file.NoSuchFileException: C:\Install\RT222Aug\Interact\tools\bin\ProcessInfo.dat` Workaround Manually create an empty folder bin under <Interact_Home>/Interact/tools.
HMA-348915	If Interact run time crashes or the connection to the Campaign database is lost while running a coverage analysis simulation, the simulation status needs to be manually updated in the database.
HMA-337028	Websphere 8.5.5 - GDPR API returnZip functionality creates corrupted or blank zip file. To return the generated SQL scripts, WebSphere 9.0 or later releases are required. To work around, set the returnZip flag to false, which makes the API to return SQL statements in a JSON format embedded in the response.
HMA-329365	The following error occurs while upgrading the design time MariaDB: `database from 12.1. "ERROR upgradeTool.ACMigSysDBUpgradeTask [] - SQL execution failed: (conn=1771631) Unknown column 'Name' in 'uaci_smartrule'"Solution: verify a column "RuleName" exists and column "Name" does not in the table UACI_SmartRule.` You can ignore this error.
HMA-327191	For the Safari browser, the right side grid on the event pattern popup window may be distorted after some series of operations. Workaround: Close the popup window and reopen it.
HMA-323938	Syntax check fails when Strng_concat function is used in InteractiveFlowchart with numeric values. Workaround: Use FORMAT macro to convert numeric values to strings and then use STRING_CONCAT.
HMA-322890	In the Event Pattern report, the advanced event pattern name is getting truncated for long strings.
HMA-310853	REST API Swagger: Search criteria condition and multiple attribute sorting is not working from Swagger.
HMA-309271	Unable to create OM by selecting CSV file from Swagger UI.
HMA-287552	In an expression, if you use a table name or field name that begins with IN, the evalualtion of the expression fails.
290149	Jboss: Initializing monitoring service Failed with JMXMP Protocol. Workaround: In case of the JBOSS Application Server if you get the 'classes are not found' Error during the Application server initialization, you must explicitly provide a path in the specific Jboss module.xml as per the jar available in Lib. Example: Class name: `GetPropertyAction` Package Name: com/sun/jmx/mbeanserver Jar name: rt.jar (basically available in jdk) So add in Jboss module.xml at the location: `<Jboss_Install_Dir>`\modules\system\layers\base\sun\jdk\main\module.xml

HMA-363906

The wrong version (12.1.7 instead of 12.1.8) appears in the Upgrade tool.

HMA-363887

PostgreSQL installer fails for ETL scripts and asks for user name as is it does not run through the installer.

HMA-363611

Confirmation message for unsaved changes is missing when you navigate away from Rules to Filters tab in FlexOffer.

HMA-363494

In Strategy, redrafted Plan Offers are not getting greyed out or struck out.

HMA-363437

In Chrome browser and for Russian locale, the string Expiration Date is not completely visible in the A/B Testing Advanced Options page within Interact > Interactive Channel > Strategy > Add/Modify Rules.

HMA-363436

In Chrome browser and for Russian locale, the string AB Testing is not completely visible in the Add/Modify Rules page within Interact > Interactive Channel > Strategy.

HMA-363435

In Chrome browser and for Russian locale, the string AB Testing is not completely visible in the Strategy page within Interact > Interactive Channel.

HMA-363338

Flowchart validation exception is seen at Interact Startup for Event Pattern.

HMA-363335

In getOffers results, Numeric SSDB Offer Attribute value is returned as 0.0.

HMA-363322

When in use, you cannot delete the RTA.

HMA-363261

If user passes double apostrophe in the title attribute, then the URL is does not converted to the IRS URL.

HMA-363065

In FlexOffer rules, there are performance issues in Select all and Enable, Disable, or Modify rules.

HMA-362985

For Germal locale, UI alignment of Cancel button is not proper in validation message when user tries to delete the undeployed FlexOffer.

HMA-362979

You cannot save the filter for FlexOffer because of the duplicate key of offer status.

HMA-362303

On an Apache Tomcat and PostgreSQL setup, when taking performance runs, we observed DataAccessException duplicate key value that violates the unique constraint uaci_eventpatternstate_pkey error.

HMA-362236

WL14 crashes if you delete interactDT.war from the console.

HMA-362052

On the FlexOffers UI, if user updates a single rule, all rules that are selected get updated.

HMA-361887

A smart rule cannot be edited if it references a segment that is redrafted in Segment Central.

HMA-361685

When editing learning attribute bins, only dot (.) can be used as the decimal point.

HMA-359203

If Message Connector is deployed in the same application server instance as Interact run time, the following error appears only when you restart the Message Connector application:

[ServletContext@1932695468[app:MessageConnector module:MessageConnector.war path:null spec-version:4.0]] Servlet failed with an Exception java.lang.IllegalStateException: Cache[MessageConnectorCache] is closed

Workaround

Restart the whole application server instance.

HMA-357528

The Duplicate entry 184884-1-0-0 for key PRIMARY exception is seen when you run aciUpgradeTool_runtab.sh to upgrade Interact Run Time.

Workaround: To add the Distributed option, run the following command:

If there is an issue while adding values, run the following command before running the earlier command:

HMA-355974

If you use Safari browser, the Cancel and Add buttons do not appear in the Add New Rule window for FlexOffer.

HMA-355126

An error is seen while deploying unica.ear file on JBoss.

Workaround: Add the following line of code in <EAR-File>.ear\META-INF\jboss-deployment-structure.xml

<module name="org.apache.logging.log4j.api"/>

Make similar changes to unica.ear in sub-deployment.

HMA-355052

In case of Interact installer, the EAR file generation does not ask for InteractDT.

HMA-354698

The newly added time related formats, YMDT, MDYT, DMYT, and HHmmss, are not supported in the validation of interactive flowcharts.

Workaround: Ignore the validation error. They will work once being deployed to the run time.

HMA-352971

An empty IntearctDT folder is created on a setup only Interact run time is installed.

HMA-352587

Installer creates both DT and RT folders even if user chooses only one of them.

HMA-352144

If Interact Design Time is deployed with a URL different than that of Campaign, the configuration Affinium|InteractDT|navigation needs to be updated accordingly after installation.

HMA-349786

On Red Hat JBoss Enterprise Application Platform 7.4, Interact Design Time Swagger does not work.

Workaround:

Open the URL: _http://host:port/Campaign/swagger-ui.html_
Update the base URL in the prompt: _http://host:port/Campaign/api/interact/rest/v2/_

HMA-349258

The bin folder is missing in the <Interact_Home>/Interact/tools location if you only install RT. You may also see the following error:

ERROR [LicenseUpdater] com.unicacorp.interact.dao.jdbc.TrackItemDAOJdbcImpl Error serializing data for item - <item details>

java.nio.file.NoSuchFileException: C:\Install\RT222Aug\Interact\tools\bin\ProcessInfo.dat

Workaround

Manually create an empty folder bin under <Interact_Home>/Interact/tools.

HMA-348915

If Interact run time crashes or the connection to the Campaign database is lost while running a coverage analysis simulation, the simulation status needs to be manually updated in the database.

HMA-337028

Websphere 8.5.5 - GDPR API returnZip functionality creates corrupted or blank zip file.

To return the generated SQL scripts, WebSphere 9.0 or later releases are required.

To work around, set the returnZip flag to false, which makes the API to return SQL statements in a JSON format embedded in the response.

HMA-329365

The following error occurs while upgrading the design time MariaDB:

database from 12.1.
"ERROR upgradeTool.ACMigSysDBUpgradeTask [] - SQL execution
failed: (conn=1771631) Unknown column 'Name' in 'uaci_smartrule'"Solution: verify a column "RuleName" exists and column "Name" does not in the table UACI_SmartRule.

You can ignore this error.

HMA-327191

For the Safari browser, the right side grid on the event pattern popup window may be distorted after some series of operations.

Workaround: Close the popup window and reopen it.

HMA-323938

Syntax check fails when Strng_concat function is used in InteractiveFlowchart with numeric values.

Workaround: Use FORMAT macro to convert numeric values to strings and then use STRING_CONCAT.

HMA-322890

In the Event Pattern report, the advanced event pattern name is getting truncated for long strings.

HMA-310853

REST API Swagger: Search criteria condition and multiple attribute sorting is not working from Swagger.

HMA-309271

Unable to create OM by selecting CSV file from Swagger UI.

HMA-287552

In an expression, if you use a table name or field name that begins with IN, the evalualtion of the expression fails.

290149

Jboss: Initializing monitoring service Failed with JMXMP Protocol.

Workaround: In case of the JBOSS Application Server if you get the 'classes are not found' Error during the Application server initialization, you must explicitly provide a path in the specific Jboss module.xml as per the jar available in Lib.

Example:

Class name: GetPropertyAction

Package Name: com/sun/jmx/mbeanserver

Jar name: rt.jar (basically available in jdk)

So add in Jboss module.xml at the location: <Jboss_Install_Dir>\modules\system\layers\base\sun\jdk\main\module.xml