System requirements and compatibility

Unica Interact operates as part of the Unica suite of products.

Upgrade Paths

Unica Interact supports the following upgrade paths:

  • 12.1.x → 12.1.3
  • 12.1.0.x → 12.1.3

Customers on versions earlier than 8.6.x must:

  • perform a Fast Upgrade from existing version to version 8.6.0 (for more information, see HCL Unica 8.6.0 Fast Upgrade Guide).
  • perform a Fast Upgrade from version 8.6.0 to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
  • perform an in-place upgrade from version 12.1.0 to version 12.1.3.

Customers on versions earlier than 11.1.x.x can:

  • perform a Fast Upgrade from existing version to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
  • perform an in-place upgrade from version 12.1.0 to version 12.1.3.

Customers on versions 11.1.x.x/12.0.x.x can use one of the following options for upgrade:

  • Option 1
    • perform an in-place upgrade from existing version to version 12.1.0.
    • perform an in-place upgrade from version 12.1.0 to version 12.1.3.
  • Option 2
    • perform a Fast Upgrade from existing version to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
    • perform an in-place upgrade from version 12.1.0 to verison 12.1.3.

Where to find complete system requirement and compatibility information

For a list of third-party requirements for this product, see the Recommended Software Environments and Minimum System Requirements Guide available under Help > Product Documentation when you are logged in to Interact, as well as from the HCL Support Portal website.

Where to find documentation

You can find the documentation here.