Uninstalling Unica Interact

Run the Unica Interact uninstallers to uninstall Unica Interact. When you run the Unica Interact uninstaller, the files that were created during the installation process are removed. For example, files such as configuration files, installer registry information, and user data are removed from the computer.

About this task

When you install Unica products, an uninstaller is included in the Uninstall_Product directory, where Product is the name of your product. On Windows™, an entry is also added to the Add or Remove Programs list in the Control Panel.

If you manually remove the files in your installation directory instead of running the uninstaller, the result might be an incomplete installation if you later reinstall an product in the same location. After uninstalling a product, its database is not removed. The uninstaller only removes default files that are created during installation. Any file that is created or generated after installation is not removed.

In addition to the general instructions for uninstalling Unica products, follow the guidelines when you uninstall Unica Interact:

  • If you have multiple Unica Interact runtime installations using the same Unica Platform installation, you must remove network connectivity for the Unica Interact runtime workstation before you run the uninstaller. Failure to do so uninstalls the configuration data for all the other Unica Interact runtime installations from Unica Platform.
  • You can safely ignore any warnings about failure to unregister with Unica Platform.
  • You can export a copy of your configuration as a precaution before uninstalling Unica Interact.
  • If you uninstall the Unica Interact design time environment, after you run the uninstaller, you may need to manually unregister Unica Interact. Use the configtool utility to unregister full_path_to_Interact_DT_installation_directory\interactDT\conf\interact_navigation.xml.
Note: On UNIX™, the same user account that installed Unica Interact must run the uninstaller.

Procedure

  1. If you have deployed the Unica Interact web application, undeploy the web application from WebSphere® or WebLogic.
  2. Stop the Unica Interact listener.
  3. Shut down WebSphere® or WebLogic.
  4. Stop the processes that are related to Unica Interact.
  5. If the ddl directory exists in the product installation directory, run the scripts that are provided in the ddl directory to drop tables from the system table database.
  6. Complete one of the following steps to uninstall Interact:
    • Click the Unica Interact uninstaller that exists in the Uninstall_Product directory. The uninstaller runs in the mode in which you installed Unica Interact.
    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Unica Interact by using the console mode:

      Uninstall_Product -i console

    • If you are uninstalling on a UNIX™ environment, navigate to the directory where the uninstaller exists, and run the following command to uninstall Unica Interact:

      ./Uninstall_interact.

      Note: UNIX™ requires spaces after \.
    • In a command-line window, navigate to the directory where the uninstaller exists, and run the following command to uninstall Unica Interact using the silent mode:

      Uninstall_Product -i silent

      When you uninstall Unica Interact by using the silent mode, the uninstallation process does not present any dialogs for user interaction.

    Note: If you do not specify an option for uninstalling Unica Interact, the Unica Interact uninstaller runs in the mode in which Unica Interact is installed.