Welcome
Getting Started
Welcome to the documentation for HCL Detect, where you can find information about how to install, maintain, and use this service.
About HCL Detect

Getting Started
Welcome to the documentation for HCL Detect, where you can find information about how to install, maintain, and use this service.
- About HCL Detect
- System Requirement and Compatibility
  System requirements and compatibility for Detect. Also learn about the supported browsers and minimum resolution for the service.
- Known Issues
- Contact and Support
  Guidelines for Efficiently Resolving Issues with HCL Technical Support.
Installation
Learn more about HCL Detect installation and deploying core components of the product.
Administration
Learn about how to configure, manage, and maintain HCL Detect environments. It includes details on system setup, user management, and permissions, ensuring seamless operation and efficient deployment of your continuous delivery processes.
Working with Platform
The section provides comprehensive instructions for creating, configuring, and managing marketing events. It covers topics such as defining audience conditions, setting up triggers, deploying events, and tracking their performance. Additionally, this section includes explanations of key terminology and offers advanced options to optimize event management.
Extending Platform
This section guides developers on customizing and extending Detect solutions. It covers the solution's folder structure, configuration files, integration methods, and provides insights into the Detect Expression Language and its built-in functions.
Platform Data Model
This section provides detailed information about the internal tables used within the Detect module. It includes descriptions of each table's structure, purpose, and relationships, aiding administrators and developers in understanding and managing the underlying database schema effectively.
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About HCL Detect

Detect is a powerful Complex Event Detection platform that empowers business users to configure and respond to a wide range of customer life-cycle events. As consumer behavior becomes increasingly dynamic and digital interactions grow more complex, Detect enables businesses to deliver real-time, personalized experiences that drive loyalty and engagement.

By seamlessly connecting to various streaming data sources, Detect breaks down data silos and provides a unified view of customer behavior. This allows organizations to act instantly on insights, automate workflows, and create meaningful interactions across channels—all while staying one step ahead of customer needs.

Key Features of Detect

Hyper-Personalization: Delivers real-time, tailored customer experiences by dynamically adapting to user behavior and preferences.
Automated Triggers: Instantly activates workflows and engagement campaigns based on predefined business or marketing criteria.
Seamless Integration: Easily integrates with CRM, CMS, and engagement platforms to fit within diverse Martech ecosystems.
Real-Time Event Prediction: Integrate external machine learning models to anticipate customer actions and enable proactive engagement.
Pattern Recognition: Identifies meaningful correlations across vast data streams, allowing businesses to detect key events and trends quickly.
Unified Customer View: Consolidates data from multiple sources, enabling a comprehensive and cohesive understanding of customer interactions.
Real-Time Data Aggregation: Processes streaming data instantly to generate insights and inform decision-making on the fly.
Data Enrichment: Enhances event contents by enriching data from various sources to provide extra meaningful and actionable context for downstream systems and endpoints.

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