Prerequisites for using Unica Campaign

Before you begin using Unica Campaign, confirm that your environment meets the following requirements.

  • For an improved user experience, use at least a 21" screen.
  • To ensure alignment across UX, follow below resolution settings:
    • Primary Design Resolution: The user experience has been designed for a baseline resolution of 1600 × 900.
    • Primary Display Resolution for Delivery: The developed solution and demonstrations will follow the 1600 × 900 resolution to ensure full alignment with the approved designs.
    • Additional Supported Resolutions: The solution will also support 1440 × 900 (down-scaled) and 1920 × 1080 (up-scaled) resolutions for consistent usability across common display sizes.
    • Layout Grid Standards:
      • 1920 × 1080: Utilizes a 16-column grid
      • 1600 × 900 & 1440 × 900: Utilize a 12-column grid
    • Responsive Behaviour: The interface will be responsive across the above supported resolutions to ensure consistent user experience.
    • Recommended Display Settings: For the optimal visual experience and alignment with designed visuals, it is recommended to use a 100% zoom level in Windows display settings.
    • Demo Readiness: Prior to any demonstrations, a visual alignment review will be performed to ensure the implemented solution accurately reflects the approved designs.
  • A mouse is best for navigating in the user interface.
  • Do not use the browser controls to navigate. For example, avoid using the Back and Forward buttons. Instead, use the controls that are in the user interface.
  • If pop-up blocker (ad blocker) software is installed on the client machine, Unica Campaign might not function properly. For best results, disable pop-up blocker software while running Unica Campaign.
  • Ensure that the technical environment meets the minimum system requirements and the supported platforms.*
  • The correct browser and versions must be used.*
  • Clear the browser cache after upgrading or applying any fix pack. This only needs to be done once, after the application is updated.
  • If you use Internet Explorer (IE) with Unica Campaign or any module that uses Unica Campaign flowcharts (Unica Deliver, Unica Optimize, Unica Interact, Unica Collaborate): To log in multiple times to view side-by-side information, open IE and log in to Unica. Then select File > New Session in the IE menu bar. In the new IE browser window, log in to Unica as the same or a different user.
    Important: Do not use any other method to open multiple sessions. For example, do not open a new tab; do not open another browser session from the Start menu or desktop icon; and do not use File > New Window in IE. These methods can corrupt information that is shown in the application.

*For details on the items indicated by an asterisk, see the Unica Recommended Software Environments and Minimum System Requirements.