New features and changes in version 12.1.9

Unica Campaign 12.1.9 includes a number of new features and changes. These are listed underneath.

For a list of newly supported and discontinued platforms, see the Recommended Software Environments and Minimum System Requirements guide.

Upgrade Paths

Unica Campaign supports the following upgrade paths:

  • 12.1.x → 12.1.9
  • 12.1.0.x → 12.1.9

Customers on versions earlier than 8.6.x must:

  • perform a Fast Upgrade from existing version to version 8.6.0 (for more information, see HCL Unica 8.6.0 Fast Upgrade Guide).
  • perform a Fast Upgrade from version 8.6.0 to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
  • perform an in-place upgrade from version 12.1.0 to version 12.1.9.

Customers on versions earlier than 11.1.x.x can:

  • perform a Fast Upgrade from existing version to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
  • perform an in-place upgrade from version 12.1.0 to version 12.1.9.

Customers on versions 11.1.x.x/12.0.x.x can use one of the following options for upgrade:

  • Option 1
    • perform an in-place upgrade from existing version to version 12.1.0.
    • perform an in-place upgrade from version 12.1.0 to version 12.1.9.
  • Option 2
    • perform a Fast Upgrade from existing version to version 12.1.0 (for more information, see HCL Unica 12.1.0 Fast Upgrade Guide).
    • perform an in-place upgrade from version 12.1.0 to verison 12.1.9.

Campaign Instrumentation

We have integrated OpenTelemetry with Campaign which helps us to continuously observe and analyze the health status of all individual components involved in the campaign. This helps identify potential failures or bottlenecks across different parts of the system.

Ability to mention mailing name through Deliver PB configuration

Previously, when running the Deliver PB with the "Create New Mailing" option, the mailing name was automatically generated with default names like mailing1, mailing2, and so on. Now, users have the flexibility to specify their desired mailing name directly through the Deliver PB configuration.

Apache Superset Support

Apache Superset is an open-source data visualization and exploration tool for business intelligence. It enables users to query, analyze, and visualize data from diverse sources through interactive dashboards and SQL Lab. With features like drag-and-drop chart building and embedding dashboards via SDK or iframe, it simplifies data-driven decision-making.

Support for Querying Multiple Datasets in BigQuery via ODBC

Enhance ODBC connection functionality to support querying tables across multiple datasets within a BigQuery project.

Replacing a third party paid library with an open source alternative

Campaign has 3D charts to represent data in the Reports section. Similarly Optimize has 3D charts in analytics. Earlier we were using a paid third party charting library - Syncfusion, now we have replaced this paid library with a more robust and open source alternative Apache E charts library.

Campaign TimeZone Enhancement

This update enhances timestamp accuracy across logs and UI components by allowing users to configure timezones, ensuring consistent and localized timing for all campaign-related activities.