Welcome
Requirements Guide
Other Software Support and Configurations
This chapter covers client browser support, directory server support, authentication provider support, Kafka support, caching, reporting, and virtualization support for HCL Unica products.
Kafka Support
This topic lists the supported Kafka and Zookeeper versions for HCL Unica products.

License Guide
Requirements Guide
- Unica Products
  This chapter covers system requirement details for HCL Unica products.
- Unica+ Products
  This chapter covers system requirement details for HCL Unica+ products.
- CDP System Requirements
  The CDP deployment consists of microservices-based components deployed on a containerization platform and Virtual Machine (VM) based deployment.
- Other Software Support and Configurations
  This chapter covers client browser support, directory server support, authentication provider support, Kafka support, caching, reporting, and virtualization support for HCL Unica products.
  - Client Web Browser Support
    This topic lists the supported web browsers and their operating systems for HCL Unica products.
  - Adobe Acrobat Support
    Annotations using the Adobe Acrobat markup feature in Unica Plan are supported only on specific browsers.
  - Supported Screen Resolution
    For an improved user experience, set your screen resolution to 1600 x 900 and set "Size of the text, apps, and other items" under "Display Setting" > "Scale and layout" to 100%.
  - Directory Server Support
    This topic lists the supported directory servers and their host operating systems for HCL Unica products.
  - Authentication Provider Support
    This topic lists the supported authentication providers and their host operating systems for HCL Unica products.
  - Kafka Support
    This topic lists the supported Kafka and Zookeeper versions for HCL Unica products.
  - Open SSL Configurations
    Unica Campaign requires the following environment variables to be added based on the operating system.
  - Caching Solutions Supported
    This topic lists the supported caching solutions for HCL Unica products.
  - Reporting Server Support
    This topic lists the supported reporting tools for HCL Unica products.
  - Virtualization Software Support
    HCL Unica supports customers running its products on listed operating systems, including in virtual machine environments.
- Supported Environments Revisions
  This section provides an overview of changes in supported software for version 26.1 of HCL Unica products.
Fast Upgrade Guide
Reporting Guides

Kafka Support

This topic lists the supported Kafka and Zookeeper versions for HCL Unica products.


Kafka / Zookeeper	Version
Apache Kafka	Apache Kafka 3.4.0, 3.9.0
Confluent Kafka	7.4.1

Note:

For Interact Trigger messages, if Apache Kafka is deployed in a cluster, then Apache ZooKeeper 3.5.5, 3.6.3, or higher is supported.
For Deliver you can optionally use Kafka for processing RCT responses. Refer to the Unica Deliver Startup and Admin Guide on how to configure Kafka for Response and Contact tracker utility. Confluent Kafka is not supported with Deliver.
Unica Journey is supported on Amazon-managed Kafka: MSK on AWS3. Unica Journey is also supported on AMQ Kafka managed by RedShift on OpenShift.