Welcome
License Guide
License Models Supported with HCL Unica
HCL Unica products supports below license models.
HCL MaxAI License
From 25.1.1 onwards, MaxAI will only be accessible to users who have a valid license and remaining entitlements. The system will accurately report cost usage to the MHS platform.

License Guide
- Licensing Overview
- MyHCL Software Registration
- License Models Supported with HCL Unica
  HCL Unica products supports below license models.
  - Term Based Licenses
    Term based licenses will be allocated to all new product licenses when you will install/upgrade Unica 25.1.1 products. Term duration can be anything. Unica support term based licenses with multiple options. Term based licenses come with effective and expiry dates. These term based license could also have restrictions on consumption. Please find below details on these options which are supported with Unica.
  - Perpetual Licenses
    If you are upgrading from earlier Unica version to 25.1.1 you could have the option to use the Perpetual license model for existing products, you are a license to use. The perpetual model does not have any duration associated with it and does not have any restrictions on consumption. Per year this license usage will get reset and Unica will start capturing the consumption fresh for next year. HCL will be billing the customers based on the consumption of products in the Perpetual license model.
  - License Check on Unica Launch
    When you launch Unica application after upgrade or clean install of 25.1.1 version it checks for the license validity. When Unica application launches for the first time it will prompt you for the license. You will need to provide license details. Unica does not need to have licenses configured on the non-production environments. License device associated with any production environment should have the Unica Marketing Platform entitlements associated with it. You will not be able to access/launch applications if your device does not contain entitlements for that respective product.
  - Term license flow
    If any of product in entitlement is Term based license model, it will get elapsed in the following scenarios:
  - Perpetual license flow
    Perpetual licenses do not have any restrictions and expiry date. Perpetual licenses supported with Unica are “Overdraft” with no constraints. Perpetual licenses consumption will be reset every year. Unica will continue updating the entitlements count after reset as per the usage.
  - Alerts and Notifications
    Unica will be sending alerts and notifications on different events or triggers on the license usage. Notifications & alerts will be sent to users with role Admin Role (HCL Marketing Platform) and the System alerts (under Notification Subscription for Unica Platform ) are turned on for the user.
  - Usage Management for Unica Products
    Unica provides term and perpetual licenses categorized under UPP (Unica Power Pack) and a la carte parts. The license comes with one year validity.
  - Unica Platform license
    Platform license uses the Platform User record to calculate the usage. A Platform User is defined as:
  - Unica Campaign License
    Campaign license uses the marketing audience record to calculate the usage. A marketing audience record is defined as:
  - Unica Interact License
    Interact license uses Omni Channel Interaction to calculate the usage. An Omni Channel Interaction is defined as:
  - Unica Deliver License
    Deliver license uses the Email Messages Sent record to calculate the usage. An Email Messages Sent is defined as:
  - Unica Journey License
    Journey license uses Journey Audience to calculate the usage. A Journey Audience is defined as:
  - HCL MaxAI License
    From 25.1.1 onwards, MaxAI will only be accessible to users who have a valid license and remaining entitlements. The system will accurately report cost usage to the MHS platform.
  - Unica Link license details on consumption
    Unica Link uses the license details configured in the Marketing Platform. Below entitlements are available for Unice Link (framework and connectors)
- License Configuration
  User will need to configure the license with HCL Unica before start using, when users access the Unica Platform login URL – it will get redirected to the license configuration page. The user needs to configure the license details on this page. Unica Platform will validate the license and on a successful license validation, the user will be redirected to the Unica Marketing Platform login screen. There are two radio buttons on the License configuration screen MHS and Platform. MHS button will connect to MHS to consume the license and Platform option is for Master slave configuration. Slave platform will consume the license from the Master platform, so for slave platform user needs to click on the Platform radio button and enter the master platform url and credentials. Once this is done, slave platform will start consuming license from the Master platform, which in turn will consume license from Flexnet.
- Logging for Licensing
  Detail logging for license server connection, updates, expiry, etc. is logged in Unica Platform log file present under <PLATFORM_HOME>/logs/platform.log. Users will get warning, error, and info type messages related to licensing.
Requirements Guide
Fast Upgrade Guide
Reporting Guides

HCL MaxAI License

From 25.1.1 onwards, MaxAI will only be accessible to users who have a valid license and remaining entitlements. The system will accurately report cost usage to the MHS platform.

Licensing Process

MaxAI verifies user access by validating:
- License expiration date
- Available cost usage (for LLM APIs) vs consumed cost usage
MaxAI services restricts access if:
- your license has expired.
- your usage limit has exceeded.
MaxAI collects cost usage from OpenAI and sends an aggregated usage to MHS.
The scheduler runs daily at UTC 00:00 to sync new usage.
The licensing system is resilient to network failures and platform API delays.
The licensing system maintains logs for all scheduled sync operations.

Dependencies

Platform configurations must include:
- OpenAI access key
- Admin key
- Project ID
OpenAI APIs must be accessible for:
- Cost fetching
- Project keys retrieval
- Access key detail validation